Traditional Culture Encyclopedia - Hotel franchise - Daily English for Hotel Customer Service in Macau
Daily English for Hotel Customer Service in Macau
2. Human Resources Department
3. Front Office Front Office Department
4. Housekeeping Department
5. Food and drink. Beverage bu catering department
6. Entertainment Department
7. Finance Department Finance Department
8. Marketing Department of Sales Department
9. Security Department Security Department
10. Engineering Department
1 1. Waiting list
12. Average house price
13.dnd = Do not disturb.
Vip = very important person
15. Packaging services
16. No one can make a reservation.
17. Message message
18. Cancel Cancel
19. Individuals without appointments
20. Wake-up call
2 1. Complain
22. Oversubscription is oversubscribed
23.OOO = fault repair room
24. Lost and Found Lost and Found
25. Room Status Room Status
26. record
27. Check out Check out
28. make an appointment
29.reception
30. Operator Operator
3 1. Business Center
32.DDD = domestic direct dial telephone
33. International direct dial telephone
34.LDD = local direct dial telephone
35. Suite Suite
36. Standard room
37. Double room with big bed room
Mini bar
39. Laundry service
40. Room service
4 1. Menu menu
42.PA = public area
43.DJ = voice controller of music program host
44. Tip = Tip to ensure timely service.
45. Assistant to the lobby manager and assistant to the general manager
Foreign general manager
Deputy General Manager and Deep General Manager
Finance Director
Sales director
Marketing director
Director of room service
Executive chef
Department manager Department manager; Department manager; section chief
Assistant manager assistant manager
Competent supervisor
Captain, foreman
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