How can I get a refund if I can't stay in Zhuhai Changlong Yinghai Hotel Apartment that day?

1. Contact the customer service of the hotel apartment or the customer service of the reservation platform in time, explain the reason why you can't stay and ask for a refund.

2. According to the refund policy of the hotel apartment and the provisions of the reservation platform, provide relevant supporting materials, such as the voucher for canceling the order and relevant supporting documents, so as to apply for a refund.

3. If you book a hotel apartment on the reservation platform, you can operate through the refund application system of the reservation platform, fill in the refund application form and submit relevant supporting materials, and wait for the platform to review and process the refund.