Why do hotels pay more and more attention to the so-called experience?

Because it pays more attention to the sense of ceremony.

Feeling is a very important part. Listen, see, touch and smell? And relates to a plurality of sensor tubes and an induction mode. As a service place, the guest's "feeling" is an important part of the evaluation system, including space design, service level, room linen, sleep quality and even hotel transportation convenience.

A lot of sense of ceremony can also be reflected in details, such as decoration, lobby design style, and embellishment of style elements; For example, service, service personnel are kind, gentle and polite; For example, special events, turndown beds, executive lounges, guest room welcome gifts, customized gifts, etc. Another example is the guest room, exquisite linen, big-name toiletries, unique design (such as lake view room and river view room) and so on.