Traditional Culture Encyclopedia - Hotel franchise - As a hotel receptionist, how to deal with the quarrel between a pair of familiar permanent guests?

As a hotel receptionist, how to deal with the quarrel between a pair of familiar permanent guests?

1, keep smiling and face it calmly. There will be disputes between husband and wife, which will naturally end after a while, and they themselves know that this is a public place. If one of them hints that you need to come out to judge, you can say: I always see that you are both model couples who are particularly loving, so let's talk it over. Look, you must be busy today, too. Why don't you go out and finish your work first? If you need my help, you can tell me.

If the quarrel between the two sides reaches the point of fighting, you can call security. Then arrange them to enter the conference room to coordinate, without magnifying things.

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