Effective methods of 5s management in hotels

"5S" is the abbreviation of Seiri, Seiton, Seiso, Seikeetsu and Shitsuke. Because the first letter of these five words in the Romanization of Japanese is "S", it is called "5S" for short, and the activities of sorting, rectifying, cleaning, cleaning and self-cultivation are called "5S" activities.

The "5S" activity originated in Japan and was widely implemented in Japanese enterprises, which was equivalent to the civilized production activities carried out by enterprises in China. The object of "5S" activity is the "environment" of the site. Considering the overall situation of the production site environment, practical plans and measures are formulated to realize standardized management. The core and essence of "5S" activity is self-cultivation. Without the corresponding improvement of employees' self-cultivation, it is difficult to carry out and adhere to the "5S" activities.

With the continuous development of 5S management, 5S management is more and more widely implemented in major enterprises. Because the catering hotel industry has strict hygiene requirements, with the enhancement of hotel safety awareness, people have stricter hygiene requirements for hotels, so how to implement 5S management in hotels?

With the continuous development of the hotel industry, the competition in the hotel industry is growing. The implementation of 5S management mode in the hotel industry will help the hotel industry to obtain the leading management means in the enterprise competition, which will have a great impact on improving the safety and health level of the hotel industry.

Second, how to implement 5S management

Regular cleaning

Clean the workplace, repair the equipment immediately if it is abnormal, and make it return to normal.

Dust, oil, garbage, etc. Will be produced in the production process of the production site, thus making the site dirty. Dirty scenes will affect people's working mood and make people unwilling to stay for a long time. Therefore, we must clean up the dirt and create a bright and comfortable working environment.

The main points of cleaning activities are:

A articles for personal use, such as equipment and tools. , cleaning, and don't rely on others, don't increase the specialized sweeper;

B, equipment cleaning, focusing on equipment maintenance. Cleaning equipment should be combined with point inspection of equipment, that is, point inspection and repair; Cleaning equipment should be lubricated at the same time, and cleaning is also maintenance;

C, cleaning is also to improve. When cleaning the ground and finding sundries and oil-water leakage, find out the reasons and take measures to improve them.

self-discipline

Through constant self-discipline, employees can strengthen their self-discipline, consciously overcome bad habits, abandon randomness in their work, and implement their daily work.

At the same time, it is necessary to strengthen the improvement of employees' own literacy, that is, literacy is education, strive to improve their own literacy, and form habits and styles that strictly abide by rules and regulations. This is the core of "5S" activities. Without the improvement of personnel quality, all activities can not be carried out smoothly and can not be adhered to. Therefore, to grasp the "5S" activities, we should always focus on improving people's quality.

Constant tissue

Senior leaders should attach importance to it, give strong support in human, financial and material resources, establish a perfect organization and promotion mechanism, formulate a perfect implementation plan and time schedule, repeatedly emphasize the benefits brought by the implementation of the five permanent members to the growth of life and hotel management, gain the recognition and commitment of employees, and make them actively participate in the practice of the five permanent members.

Regularly take time to train P5' s theoretical knowledge, watch VCD cases, increase employees' knowledge and understanding of P5, reduce misunderstandings at work, hold prize-winning competitions, and improve employees' enthusiasm for participation.

Regular rectification

Quantify and locate the people, things and things needed. After the completion of the previous step, scientifically and reasonably arrange and place the items that need to be left at the production site, obtain the required items as quickly as possible, and complete the operation under the most effective rules and regulations and the simplest process.

The main points of this rectification activity are:

(1) Items should be placed in a fixed place and area, so as to facilitate searching and eliminate mistakes caused by confusion;

(2) Articles should be placed in a scientific and reasonable place. For example, according to the frequency of use of articles, things that are often used should be placed nearby (such as the work area), and things that are occasionally used or infrequently used should be placed far away (such as centralized storage in a certain place);

(3) Visualize the placement of items, so that the quantitative loaded items can be counted in a few days, and the areas where different items are placed are distinguished with different colors and marks.

Reasonable placement of articles in the production site is conducive to improving work efficiency and product quality and ensuring production safety.

Constant norm

It is to standardize some excellent working methods or concepts of hotels, formulate a set of effective working standards and rules and regulations, and often organize employees to learn. Instill everyone with the ability to do things in a prescribed way and create a workplace with good habits.

Teach everyone how to do things and put them into practice, then we can get rid of bad habits and form good ones. This process helps people form the habit of making and abiding by rules and regulations.

Iii. Principles of "5S" activities

1, the principle of self-management

A good working environment cannot be created only by adding equipment, nor can others be expected to create it. We should fully rely on the on-site personnel, who should create a neat, clean, convenient and safe working environment for themselves, so that they can transform their subjective world while transforming the objective world, create a sense of beauty, and cultivate the atmosphere and habits of obeying rules and disciplines and strict requirements required by modern mass production. Because it is the result of self-creation, it is easy to maintain and persist.

2, the principle of thrift

To carry out "5S" activities, it is necessary to sort out a lot of useless things from the production site, some of which are just useless at the site, but can be used in other places; Although some of them are wastes, they should be used in the spirit of turning waste into treasure. If it needs to be scrapped, we should try our best to use it and recover its "residual value" according to the scrapping procedure. Never throw it away as a right just to cope with a temporary "happiness". The "black sheep" style of extravagance and waste, regardless of enterprise property, should be stopped in time, criticized and educated, and appropriate punishment should be given if the circumstances are serious.

3, the principle of perseverance

5S site management is relatively easy to carry out, and can even achieve obvious results in a short time, but it is very difficult to persist and improve continuously. Perseverance is the key to the implementation of 5S field management.