Five basic principles of setting up the front desk

The setting of the front hall follows the principle of safety. On the one hand, it means that the setting of the front hall must be guaranteed? Cashier Safety, to prevent the occurrence of things harmful to hotel cash and accounting activities; On the other hand, the design of the front hall should be able to keep secrets for the guests, and the guests should not easily know the situation of other guests. Therefore, the front desk of the hotel is mostly linear and semi-circular, with fewer circles.

profit

Attention should also be paid to the connection of each work link in the setting of the front hall to ensure the improvement of the receptionist's work efficiency and save the time and physical strength of the guests. The front desk of most hotels is based on? Guest room control rack? Designed for the center. This method is most conducive to improving the reception efficiency in the front office. ? Time and action research? It is necessary to design the front hall.

economy

The lobby is generally located in the lobby of the hotel, which is the golden place of the hotel. Hotels can make full use of this place with the largest passenger flow and set up profitable facilities. Therefore, the setting of the front hall should occupy as little lobby space as possible.

aesthetics

The front office should not only complete the check-in procedures efficiently and accurately, but also leave a deep and good image for the guests. Therefore, the layout, lighting, color and atmosphere of the front hall can not be ignored.

obvious

The location of the lobby should be obvious, that is, the visibility of the lobby is relatively strong. Guests can find the lobby as soon as they enter the hotel, and the staff in the lobby can also see the passing guests entering and leaving the hotel lobby. If the front hall of a hotel is not easy to be found by guests, then its setting is unreasonable. In addition, the principle of obviousness in the front office also includes clear Chinese and English signs in the front office.