How to Do Hotel Management Well —— Nine Ways to Do Hotel Management Effectively

In hotels, human resources flow frequently. Human resources transfer arrangement, reasonable transfer of work, stimulate the enthusiasm of employees. On the other hand, human resource management, including departmental staffing, reasonable organization and scientific staffing, can reduce personnel costs more effectively. For example, two people do the work of three people, and the treatment can be flexibly arranged.

Supervision and management

In other words, the corresponding supervision of command and guidance management can only be carried out under the premise of manual management, and the first-level supervision is not ultra vires.

Power management

That is to stimulate a unified team spirit and the vitality and cohesion of the hotel, and create an attitude and behavior that subordinates are willing to accept and try their best to work.

asset management

Asset management also belongs to cost control. First of all, you should know about facilities, equipment, electrical appliances, etc. Within your own scope, the quantity, service life and completeness of items are distributed to people, and the responsibility lies with people. Maintaining and maintaining the projects undertaken by yourself can completely achieve the expected results.

Control management

This way of catering management is the most critical step for enterprises. If the control is not in place, improper control will lead to high cost and unprofitable links. The key reasons why some hotels can't make money are inaccurate market positioning, improper marketing methods and inadequate cost control.

Pre-control: Think about how difficult and stressful it will be before doing something, record it, and then carefully analyze the solution.

On-site control: After careful consideration, the on-site crisis will be solved in a timely manner to ensure the smooth progress of the next step.

Feedback control: after each job is completed, we must sum up our experience and shortcomings to make ourselves stronger and more weather-resistant. Summarizing failures in the process is more valuable than summarizing successes.

Communication and coordination management

Internal team spirit and cooperation spirit are the key, and effective written communication between small internal departments contributes to accuracy. If there are loopholes in the link, managers should immediately coordinate and act according to the rules. Good communication and coordinated management can reduce internal contradictions and improve service and work efficiency, which is the only way for managers.

program management

Everything needs a good plan, such as what to do in a month, how to do it, who to find and so on. How difficult and complete the prediction is.

This sentence shows that only a good plan can stand firm and work in an orderly way. No matter which company, such as unit leader or superior leader, is a person without a plan, then this company is like a mess and has no result.

organizational management

Organization and management are very important in hotels. Only a good boss can make his subordinates do their job well. A good boss should manage the hotel by distributing the tasks undertaken by his team to all members.

There are two kinds of organizations: formal organizations and informal organizations. Organizational management is also a symbol of team spirit. To establish one's own organization, it is necessary to clarify the relevant systems such as organization setting, post setting and staffing setting.

If you are an unorganized person, you can't be a leader.

Budget and financial management

Budget monthly operating expenses: human resource expenses, cost expenses and uncertain expenses, with the result of budget as the operating expenses of the current month.

Financial management: the accounts should be consistent, each link should have a written basis, and a set of feasible management systems and processes must be followed.