Can I get a refund if I can't stay in the hotel after booking?

You can negotiate with the hotel for refund or change of time, negotiate with the hotel for sale, and negotiate with the US Mission for complaints.

The first and most direct way is to negotiate with the hotel staff, be honest with each other, negotiate a refund or change the check-in time.

The second method is to negotiate with the hotel and let the hotel sell the room on its behalf to minimize the loss.

The third method is to call the Meituan platform, and the platform will coordinate the refund and inform the Meituan platform that it cannot go through the registration formalities due to non-personal accidents.

Fourth, you can complain directly to the Consumer Protection Association.

Matters needing attention in hotel reservation:

1. Hotel rooms are generally reserved until 6 pm on the day of reservation, and may be reserved until 5 pm on holidays.

2. If the guest is late for other reasons, please call directly to book the room after the reservation is successful. Credit card guarantee or advance payment is needed in special periods such as exhibitions.

Due to seasonal changes, the room price may be inaccurate. Please refer to telephone consultation or final confirmation.