Traditional Culture Encyclopedia - Hotel franchise - How to audit guest room accounts

How to audit guest room accounts

Audit items include the following aspects: 1. Check the continuity of voucher card number. Check whether the numbers of today's voucher card and yesterday's voucher card are connected and whether there are any missing numbers. 2. Check the correctness of the rental room income calculation. When checking whether the calculation of rental room income is correct, we should first check the list of rental rooms in the guest general ledger. For rooms registered but not included in the total room income, it depends on whether they are marked as "changed" or "not checked in". If it is "no check-in", it is necessary to verify whether they charge half-day room rate or full-day room rate. The room income should be tried and balanced according to the following calculation formula: yesterday's room charge balance+today's hotel guest room charge total+housing reform new house room charge total = today's room charge balance. 3. Compare the total number of charged rooms in the guest ledger with the report of the housekeeping manager, and check whether the rented rooms, beds, quantity and income are consistent. Generally speaking, this work is the responsibility of the day auditor. It can be seen that the room rate check should be a tripartite check balance. If the audit of operating income finds that there is an error in the rental room record, it shall promptly notify the person in charge of the department to find out the reason. In hotels with a large number of rooms, due to busy business procedures, this kind of mistake often occurs: although the rooms in the records are rented out, they are actually vacant; Or vice versa. In order to prevent this kind of mistake, it will not add trouble to the guests. If it can't be solved that night, it should be solved as soon as possible the next morning. Read more related knowledge and return to the list of hotel financial management columns.