Manage security systems

Security Management System

Article 1: To strengthen the management of security guards, improve the quality of security services, and promote the healthy development of security work. These regulations are formulated in accordance with the spirit of relevant security management regulations and the actual situation of classroom management.

Article 2 The doorman on duty must work seriously and responsibly, actively cooperate with the classroom management center office in classroom management work, open and close the classroom door and related equipment on time according to the class schedule, and report to the classroom management center office in a timely manner. Report the relevant situation.

Article 3 Personnel on duty must appear neat and dignified. Be enthusiastic, polite, and considerate in your treatment of others, and take the initiative to answer difficult questions from faculty and staff. Chatting, fighting, etc. are not allowed in the workplace. Be vigilant and prevent fire, theft and vandalism.

Article 4 Strictly implement the guard registration system. Outsiders entering the classroom building must present valid certificates or be accompanied by school personnel. They can enter only after registering basic information. Packages carried by outsiders should be strictly handled when going out. Plus check.

Article 5: Cooperate with the classroom management center office to carry out maintenance of equipment, circuits and other equipment and facilities to ensure the safe use of equipment and circuits.

Article 6: Classroom monitoring equipment must be turned on during working hours. Pay attention to safety and anti-theft at all times. Monitoring equipment is not allowed to be used for various games and other operations. Irrelevant personnel are not allowed to enter the duty room and view the surveillance situation and video recordings.

Article 7 Handover System (1) The taking over security personnel must take over the shift 10 minutes in advance according to regulations, and record the handover time in the registration book; (2) When handing over the shift, the security guard taking over must take over the shift as needed Problems that continue to be noticed or dealt with during the shift should be clearly explained and handed over to the succeeding security guard; (3) If problems are discovered during the acceptance inspection by the succeeding security guard, the taking over security guard shall bear the responsibility. After the acceptance is completed, the security personnel on duty will be responsible for any problems that occur after the security personnel leave their posts; (4) After all matters have been clearly explained, the security personnel on duty will record the off-duty time in the register and sign their names before leaving their posts; (5) The person taking over the shift is not allowed to leave work before the successor arrives. If the replacement person does not arrive and the person taking over leaves work, both of them will be jointly responsible for any problems that occur during this period; even if no problems occur, their wages will be deducted and they will be criticized separately.

Article 8 Duty room personnel are not allowed to leave their jobs at will. If negative consequences are caused due to dereliction of duty at work, the duty personnel will be held accountable, and economic and administrative handling will be carried out according to the situation; work should be done seriously and responsibly. Appropriate rewards will be given when errors occur.

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Security Department Operation Management System

3. Safety Rules

1. Strictly abide by the hotel's various management systems and safety operating procedures, and use various protective tools correctly.

2. Be familiar with the safety status of your department and position, and conscientiously implement the safety position responsibility system of "whoever is in charge is responsible; whoever is on duty is responsible".

3. Smoking at work is strictly prohibited.

4. It is strictly prohibited to use or install various electrical equipment without permission and to connect wires indiscriminately.

5. It is strictly prohibited to bring firearms, ammunition, highly toxic items, flammable and explosive items into the hotel. If you find any of the above items, you must report them to the department manager or the security department in a timely manner.

6. Protect the lives and property of guests and all hotel employees. If any danger is discovered, report it to the department supervisor immediately and actively assist the department supervisor or relevant departments to eliminate the danger.

7. It is not allowed to bring large amounts of cash and valuables into the hotel and store them in the office or locker.

8． Without approval from relevant departments, employees are not allowed to stay with others in the store or employee dormitories. Those who are approved must go through registration procedures.

9. It is not allowed to use or misappropriate various fire-fighting facilities and fire-fighting tools without authorization.

10． Strictly abide by all national laws, decrees and regulations. When illegal activities are discovered, they must be reported to the relevant departments in a timely manner. Those who shield or fail to report the violations shall be punished by the relevant departments.

11. All hotel employees are not allowed to bring any luggage, clothing, or packages into the hotel, and any items they carry must be submitted to the doorman for inspection.

12. Any items found left behind in the hotel must be handed over quickly to the department supervisor or manager on duty so that they can be promptly transferred to the security department for processing.

Four. Doorman system

1. Strict inspection will be carried out on the items carried and shipped by people entering and exiting the vehicle and vehicles. It is prohibited to bring in dangerous items and prohibited items without permission. Those who bring out items must obtain the "exit procedures" issued by the general manager's office.

2. Evacuate incoming and outgoing vehicles and pedestrians to ensure orderliness in the guard's area of ??responsibility.

3. If suspicious persons or things, especially clues about illegal crimes, are discovered while on duty, they must report it to the security manager in a timely manner, proactively cooperate with the public security organs in carrying out their work, and take corresponding measures.

5. Passenger vehicle management system

1. You must pay attention to the vehicles entering and exiting the hotel, and direct the vehicles to drive in front of the lobby according to the circuit route.

2. Instruct the driver to park the vehicle in the parking space.

3. During meetings or during peak traffic periods, guests will only be directed to where to park, without specific instructions. However, they must pay attention to avoid accidents and answer questions one by one and take care of three to avoid vehicle congestion.

4. Specifications for commanding the vehicle: Facing the driver, stretch your right hand straight to the right, fingers together, palm at 45°, raise left forearm at 90° to the body, fingers together, palm facing inward, swing forearm 45° to the right, repeat the swing, Put your hands down when the car is parked.

5. For vehicles that are not parked according to regulations, the driver must first salute and then direct the vehicle to park according to regulations.

6. Salute and perform auxiliary gestures when entering and exiting vehicles.

7. Vehicles must be parked head to tail and parked in categories.

6. Property and item exit management system

1. Regardless of whether you are an internal hotel employee or an outsider, the hotel items you purchase must present an "exit procedure" to the security department when taking them out.

2. The general manager's office is responsible for handling exit procedures. The "exit procedures" presented by the general manager's office must be certified by the materials department and relevant departments before they can be issued, and cannot be issued at will.

3. Security personnel must strictly check hotel items brought by people leaving the hotel, and they must have formalities from the general manager's office and relevant departments before they can be released.

4. Hotel items must be taken out at the entrance and exit of the staff passage and must not be taken away from the hotel's main entrance.

5. Hotel employees must strictly comply with the entry and exit procedures and are strictly prohibited from taking out or lending items for use at will.

Seven. Management methods for the use of walkie-talkies

1. Once the intercoms at each position are debugged, they will be locked. Personnel on duty at each position are not allowed to unlock and debug at will. Any violations found during use will be punished.

2. The walkie-talkie is usually clipped to the right front side of the armed belt and can be removed when in use. No one is allowed to play with it. Violators will be fined.

3. The intercoms at each post should be carefully inspected when handed over, and the principle of whoever uses it is responsible and whoever damages it should compensate for it.

4. Walkie-talkies must be used correctly. Under normal circumstances, you are not allowed to press the transmit button. Any violations will be dealt with by the department.

5. If you leave your post under special circumstances, you can use the intercom to ask the foreman for instructions. The conversation should be simple and clear.

6. The foreman is responsible for replacing batteries. Batteries that need to be charged should be placed in the specified place, and the department has unified control over the charging time.

7. If you find that the walkie-talkie is faulty, contact the department for repair in time.

8. Umbrella Management Measures

1. Umbrellas are stored in the department office. When needed, each foreman is responsible for collecting them, checking whether the umbrellas are damaged, and reporting them on the spot.

2. Umbrellas must continue to be used during shift handovers, and various positions should hand over to each other.

3. Umbrellas are not allowed to be left lying around. When not in use, the foreman will take back the umbrellas from each position, inspect them, and hand them over to the office for safekeeping in a timely manner.

4. Those who do not take good care of their umbrellas or damage them will be fined 100 yuan.

5. Each foreman is responsible for receiving and collecting umbrellas. Anyone who fails to implement this rule seriously will be punished.

Nine. How to deal with on-site problems

1. If a conflict or dispute occurs within the hotel, security personnel should promptly stop it and report it to the leader.

2． While on duty, if obvious illegal or criminal behavior is discovered, report it to the relevant leaders in a timely manner, stop the criminal behavior, capture the criminal suspect, protect the scene, and assist the public security personnel in the investigation.

3． If you encounter drunkenness, making trouble, or booing in the dance hall, you should stop them and control the development of the situation.

4. When idle personnel enter the hotel, pay attention to their behavior and politely persuade them to leave the hotel.

5. When a dispute occurs in front of the lobby or in the courtyard, guests should be taken away from the scene quickly and handled by the security department or relevant departments to avoid adverse effects.

6． Deal with problems calmly, strictly abide by hotel rules and regulations, and handle them properly.

10. Procedures for accepting reports

1. Warmly receive the reporter and keep records.

2． Keep a good record of the report.

If the reporter is the victim, he only needs to make a statement; if he is not the victim, he needs to find the victim and let the reporter and the victim each make a statement. At the same time, the reception staff should record the reported situation in the case register and report it to the security manager.

3． Case analysis and investigation.

(1) Protect the crime scene.

(2) If it is possible to continue committing crimes, an ambush should be arranged immediately.

(3) Investigate and verify the specific details of the report in a timely manner.

4. Request for instruction report

Based on analysis and investigation, serious suspected cases must be reported to the public security department first, and at the same time, request instructions and reports to the leaders in charge and superior authorities.

5. Cooperate with the investigation

(1) Conduct internal queuing investigation and discover the suspects. The excluded suspects should be reviewed one by one to clarify the doubts, deny each one and exclude them one by one. The key excluded objects should be reviewed one by one. Investigate and verify to ensure that there is a basis for negative determinations.

(2) To do a good job in mobilizing the masses to provide clues, the Security Department should carry out employee mobilization work in a purposeful and planned manner in the department or group that determines the scope of the investigation based on the case circumstances, so that employees can actively report the case. , raise doubts and provide clues.

6． Follow-up work

After the case is detected, experience and lessons must be summed up in a timely manner, loopholes in safety management must be found, rectification opinions must be proposed to relevant departments and corrections must be made, and the materials generated during the investigation must be compiled and filed.

Eleven. Management system for foreign construction workers

1. Foreign construction workers must go through the procedures at the security department before construction and receive safety education before they can start construction.

2． Construction workers must wear temporary passes to enter and exit the hotel. They must consciously accept inspections by security personnel when entering and exiting the hotel. All items (except personal belongings) can be released with a certificate issued by the person in charge of the construction department. Anyone who does not wear a pass, enters the hotel without a pass, or impersonates Using someone else’s ID is a violation of management regulations.

3． Construction workers must pay attention to their appearance and appearance. They are not allowed to go barefoot or enter the hotel wearing only vests and slippers.

4. Construction workers strictly abide by the hotel's relevant regulations and construction requirements, and walk and move according to designated routes. No unauthorized entry into the guest room area or use of guest facilities is allowed.

5. Construction workers strictly enforce the hotel's regulations on fire protection, open flames, electricity and the use of flammable materials.

6． Construction workers must complete registration procedures before entering the site. When entering the site for construction, they must wear a pass issued by the security department. They are not allowed to receive visiting relatives and friends on the construction floor or location, and are not allowed to stay overnight.

7. Anyone who violates the above regulations will be punished depending on the circumstances until the relevant personnel are refused entry to the hotel for construction. If the construction unit has poor management, the responsible person of the unit will be ordered to make corrections within a time limit. Otherwise, the general manager will be reported to cancel the contract.