Summary of performance appraisal of IRS

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1 year State Taxation Administration of The People's Republic of China performance appraisal summary The performance work of the local taxation bureau in XX area closely revolves around the work requirements put forward by the local taxation bureau of the autonomous region and the party committee and government in XX area, strengthens the purpose consciousness of "people's taxation for the people", and combines the work theme of "seeking truth from facts and seeking change" to improve work efficiency and service quality; Strict work discipline, change work style, pay close attention to efficiency work, and promote the completion of various tasks in the national tax system. Our performance report is as follows:

First, improve the organizational mechanism and clarify the work objectives.

Improve the efficiency work leading group, performance evaluation leading group and complaint reporting management center, organize and complete tasks such as revising and improving the efficiency work system, formulating the efficiency supervision work plan, and implementing inspection, evaluation and supervision. At the beginning of the year, it was formulated as "changing ideas and seeking the reality of performing duties and responsibilities; Change learning methods and seek the reality of improving quality; Change the style of writing and seek the reality of efficient operation; Change the concept of taxation and seek the reality of the quality of collection and management. In order to conscientiously implement the key points of efficiency work of regional bureaus and autonomous prefectures, combined with the actual situation, the Key Points of Efficiency Construction of XX Prefecture Local Taxation System in 20 12 Years and the Key Points of Inspection and Verification were formulated, and various tasks were determined. At the same time, the efficiency of management, law enforcement and services will be transformed into an important means to promote the overall work of taxation. It has formed a diversified work pattern in which bureau leaders, department heads and department personnel consciously perform their duties and improve efficiency, ensuring the effective development of efficiency construction.

Second, strengthen system implementation and improve work quality.

Improve the systems and regulations on collection and management, law enforcement, administrative management, honesty and self-discipline, standardize the work flow, and define the time limit, audit and service attitude requirements and specific goals to be achieved. A unified assessment method and detailed accountability method for units and individuals have been established. By the month (inspirational www. West coast. Com) assessment, cash assessment results. The "Implementation Opinions of XX Local Taxation Bureau on Further Changing Work Style and Serving Grassroots" was formulated, and eight specific tasks were put forward to achieve strict work discipline and correct work style by observing the system and strengthening the hard constraints of the system. Further improve the performance management assessment methods of the whole system and the National Bureau, strictly implement the responsibility system around the assessment principles, scope, contents, methods, procedures and specific requirements, implement the objectives and tasks at different levels to specific posts, and carry out performance evaluation work in a solid manner. The National Bureau has determined five aspects: performing duties, completing tasks, implementing "one post and two responsibilities", handling official documents, attendance, performance appraisal and mass appraisal, and rating two excellent offices quantitatively every month, which greatly promoted the enthusiasm of each office. Counties (cities) bureau according to the actual situation of regular assessment, to achieve monthly insurance season, season insurance year, to better complete the tasks.

Third, strengthen administrative efficiency and improve work efficiency.

In order to strengthen performance management, we have identified five tasks: first, strengthen the construction of tax service hall; The second is to strengthen the management of the goal of rectifying the wind; Third, continue to do a good job in evaluating the political style and seriously solve the problems reflected by the masses; Fourth, strengthen efficiency supervision, establish a three-level complaint feedback network and investigation mechanism, and increase the investigation and punishment of taxpayers' problems. Fifth, put the purpose consciousness of "people's tax for the people" into all work, and turn the requirements of "speaking kindly, paying taxes seriously, collecting and managing according to law and satisfying the people" into conscious actions in the work of cadres and workers.

In accordance with the requirements of the work, the bureaus standardize the tax process and approval procedures, and improve the convenience service measures. Mainly took the following measures:

(1) The whole system forms a resultant force of grasping efficiency and promoting efficiency.

The State Bureau shall formulate a work supervision system, supervise and complete the work of each office within a limited time. Taking the effectiveness evaluation as an opportunity, the tasks are quantified, the effectiveness and satisfaction of the work are evaluated, and the completion of various tasks is effectively promoted. In the whole system, the schematic diagram of the office location, the schematic diagram of the house number, the direction indicator and the postal card are set up. The tax service systems and measures such as "eight openness", "sunshine tax assessment", "first inquiry responsibility system", "time-limited settlement", "one-time notification" and "one-window handling" have been earnestly implemented, which has improved the quality and efficiency of tax law enforcement, tax collection and management and tax service.

(two) focus on law enforcement and service, adhere to both law enforcement and service.

Further improve and implement the service system for taxpayers, conscientiously implement the service measures such as the first inquiry responsibility system and the commitment service system, reduce the examination and approval links, simplify the examination and approval procedures and broaden the service channels in combination with the administrative licensing law. Establish the concept of tax service as the core business, embody service in management, realize management in service, and effectively reduce the tax burden of taxpayers. Starting with efficiency, improve the professional skills of cadres in window units and improve the efficiency of tax collection. Assist taxpayers to declare and pay taxes in various ways to reduce the cost of paying taxes. By opening the website to the public, hot topics such as policies and regulations, complaints and reports, notices and announcements, and downloading forms will be added, so that taxpayers can learn about the latest policies and regulations and other tax-related matters, the basis, conditions, procedures, time limit, responsible departments, hotlines, etc. of tax-related matters, and the satisfaction rate of taxpayers will be improved.

(3) Improve service means and improve efficiency.

In view of the phenomenon of queuing up at the window to pay taxes, the division of labor of window personnel has been adjusted, and all windows have been adjusted into comprehensive windows, that is, all staff must be proficient in all businesses; In view of the omission of tax notice, oral notice was changed to written notice; In view of the phenomenon of repeatedly asking for information and letting taxpayers run errands, it is stipulated that all tax payment materials needed by various departments will be provided by the hall as long as they are available, and the data will be scanned and solved by * * * *. There are 73 service quality evaluators installed in the whole system, which allow taxpayers to evaluate the working efficiency, service attitude and satisfaction of tax authorities on the spot, and get favorable comments from taxpayers.

Fourth, strengthen efficiency monitoring and evaluation, and strengthen the construction of work style.

Conscientiously implement the "measures for the implementation of tax service complaints in the local tax system of the autonomous region", improve the efficiency of tax collection and management, and promote the organization of income work. Formulate the "Guiding Opinions on Comprehensively Improving the Quality of Tax Collection and Management", make public service commitments, make public telephone hotlines, unblock appeal channels, and improve the openness of government affairs. Strengthen law enforcement supervision internally, investigate law enforcement mistakes and improve law enforcement level.

In March, the National Bureau set up three groups to evaluate and investigate the situation of "seeking change" and satisfaction of various bureaus and offices in the first quarter. The evaluation mainly includes two aspects: the masses' satisfaction with "seeking change" and "seeking change". The evaluation of "seeking change and seeking truth" includes the correct implementation of tax policy and the deployment of higher authorities, the optimization of tax service, the management of financial assets, the strengthening of self-study and education of cadres, the conscious responsibility and the observance of organizational discipline. The satisfaction of the masses includes five indicators: changing ideas, working style, setting an example, working innovation and working effect. The evaluation objects are the leading bodies of the National Bureau, the leading bodies of grass-roots bureaus and the heads of various offices. The units with good evaluation results and the units with poor evaluation results were notified, and the bureaus were required to seriously rectify the 25 problems found in the evaluation. Through the evaluation, it has effectively promoted the further transformation of the work style of the whole system.

From April to May, the National Bureau determined the inspection contents of work discipline, work style, working environment, tax tolerance and discipline, service attitude and work quality, organized internal and specially invited inspectors, and made three unannounced visits to the whole system. During the inspection, the county office for rectifying the situation actively cooperated and organized three symposiums, one attended by the county people's congress, the CPPCC, the Commission for Discipline Inspection, political science and law, and people's organizations, the other by the relevant government departments, and the third attended by 94 taxpayers, who sought opinions face to face, distributed 700 questionnaires and visited 23 taxpayers. In view of the eight problems existing in the national bureau and the grass-roots bureau, we will issue a notice of efficiency supervision, make rectification within a time limit, formulate rectification measures and report them to the bureau office and the national bureau, and notify the good units and poor units. Through internal and external inspections, we can eliminate negative phenomena such as loose thinking, floating style and complacency, and solve problems such as administrative inaction, slow action and disorderly action. By the end of June 5,438+10, the whole system had made unannounced visits to 1 177 people, distributed questionnaires 1325, listened to the opinions and suggestions of the masses, and stopped the existing problems as soon as possible, with a satisfaction rate of 97. 5%

In July, 10 inspection items were determined from five levels: top leaders, team members, bureau leadership, national bureau office and tax cadres, focusing on the construction of execution, work style, realistic changes and whether there are reports and complaints caused by service attitude and work efficiency. By holding a symposium on inspection and analysis of team members, office leaders and office personnel, everyone will speak, write self-inspection materials and rectification measures, and conduct self-reflection and self-education. Among them, there are 12 articles for soliciting opinions from leaders of State Bureau, 3 1 articles for soliciting opinions from leaders of county bureaus, 16 articles for soliciting opinions from office leaders and 2 1 articles for soliciting opinions from office staff. Correcting the existing problems in time has achieved the actual effect of reminding, preventing and correcting problems, and promoted the further change of leading cadres' work style.

Verb (abbreviation of verb) deepens the openness of government affairs and increases the transparency of work.

Standardize the object, content and form of government affairs disclosure, increase the transparency of work, and accept the supervision of the masses. At the same time, strengthen the education, management and supervision of grassroots law enforcement personnel, and use the "Guangxin Fashion Hotline", "Yiguang Fashion Hotline" and "12366" consultation hotlines to answer hot and difficult questions that the masses care about in time. Strengthen communication between tax enterprises, further standardize law enforcement actions, and effectively protect the legitimate rights and interests of taxpayers. Open complaint channels, purify the tax service environment, and focus on solving problems such as untrue style, unfair handling and inefficiency. Internal audit was carried out, which further standardized the economic behavior of each unit by auditing financial revenue and expenditure, asset management, government procurement, "three generations" fees, capital construction, other income, and funds kept by tax agents.

Summary of State Taxation Administration of The People's Republic of China's Performance Appraisal Since 2 20XX, our bureau has persisted in taking Scientific Outlook on Development as the leader, thoroughly studied and publicized the spirit of the 18th National Congress, closely focused on the central work of the county party committee and the county government, and gradually established a pragmatic appraisal and incentive mechanism through the implementation of institutionalized, standardized and scientific performance appraisal, thus promoting the transformation of functions of organs, mobilizing the enthusiasm and creativity of cadres, improving work efficiency, forming a pragmatic work style, and ensuring the implementation of major decisions and tasks of the county party committee and the county government. The annual performance appraisal of 20XX is reported as follows:

First, specific practices

Our bureau has always attached great importance to performance evaluation. After Luo Wei Office [20xx] No.90 document "Notice on Printing and Distributing the Office of xx County People's Government in xx County" was issued, a leading group for performance evaluation was established immediately, with the director You Yongwen as the leader, two deputy directors as the deputy heads, and the heads of various departments and film companies as members. The leading group consists of an office, the director of which is also the director of the office, and the office is responsible for the daily specific work. Our bureau has formulated a performance management work plan. After collective discussion by the heads of various departments, TV stations and film companies, the specific content and feasibility of the scheme were repeatedly scrutinized and revised, and it was approved by the Bureau's performance appraisal leading group for the record. Self-evaluation of the tasks assigned by the Municipal Bureau, the county party committee and the county government in 20 13 and the performance of government functions. In order to objectively and fairly carry out the self-evaluation work, comprehensively and accurately evaluate the performance of government functions in our center, and do a good job in performance evaluation and self-evaluation, the heads of all departments are required to clearly define the work objectives, determine the responsible persons, sum up the evaluation experience in time, make up for the shortcomings, and lay a solid foundation for the smooth development of performance management.

Second, the self-assessment situation

(a) the implementation of the county government's major decisions, to complete the annual work target.

1, the publicity of the center has increased and the effect is obvious. Closely around the central work of the county party committee and government, and constantly increase the news propaganda, closely around the county's economic construction and social undertakings. We organized forces to carefully plan, interview, produce and arrange, and won a series of propaganda campaigns. Publicity in place, timely follow-up and powerful service. News reporting has been fully affirmed by county leaders.

2. Efforts were made to promote the theme publicity, with remarkable results. 20XX is the first year to fully implement the spirit of the 18th CPC National Congress, a crucial year to implement the 12th Five-Year Plan and an important year to lay a solid foundation for building a well-off society in an all-round way. We firmly grasped these key nodes to carry out publicity, carefully launched columns such as "Welcome the 18th National Congress, Create Brilliance" and "Learn and Implement the Spirit of the 18th National Congress", vigorously publicized the great significance and historical contribution of the 18th National Congress, and publicized the enthusiastic response and study of the cadres and the masses to the 18th National Congress. At the same time, different special columns were set up to report on traditional festivals, important anniversaries and major theme activities, which was satisfactory to the masses and had obvious effects.

3, change the way of internal propaganda work, expand the coverage of news propaganda. Since the revision of xx Bay News on June 5438+ 10 last year, it has changed from three issues per week to five issues per week, and the number of news has increased significantly. By June 2065438+10/October 2 1, xx Bay News had broadcast 259 issues. Pay more attention to the production and life of the masses in the content of the program, and change the situation that most news columns report the meeting. Improve meeting news reports, increase people's livelihood news and self-collected news. In mid-June this year, 5438+ 10 launched two columns, Concern and Luochuan Zhou Bianyou, which were broadcast once a week. Up to now, 42 issues of Attention and Travel Around Luochuan have been broadcast. At the same time, we will continue to run a series of reports and TV programs of News Watch, such as the story of mortals, the report of key projects, the renovation of minerals, the diary of working in the village, and the year of study. , so as to improve the visibility, service and supervision of news and effectively improve the quality of news programs. On June 5th, this year 10, xx People's Broadcasting Station was officially launched, with the broadcasting frequency of FM88 and 4 MHz, which was broadcast on the county, township and village radio networks. The launch of xx People's Broadcasting Station has greatly played the role of the third-level broadcasting room, consolidated the propaganda position and enhanced the propaganda and guidance ability.

4. Strengthen external publicity and enhance the image of our county. Seize the highlights, carefully plan, take the initiative to attack, in-depth interviews, so that a large number of news articles that can reflect the dynamic work of our county can be broadcast on higher-level radio and television stations, fully demonstrating the style of xx. By the end of 10, county-level TV stations had broadcast 66 TV news on central, provincial and municipal TV stations. From 1 to 1, provincial and municipal radio stations used 23 articles, which effectively improved the image of our county.

5. Radio and television coverage. The county has completed the upgrading and transformation of 68 small networks in natural villages with more than 20 households and the construction of 38 "blind villages" in natural villages with less than 20 households, and installed 6643 sets of personal receiving (village basin) equipment for direct broadcast satellites. This year, our bureau strengthened the operation, maintenance and management of radio and television coverage, improved the system construction and established a long-term mechanism. First, implement institutionalized and standardized management, determine the person in charge, do a good job in daily equipment maintenance, and strengthen supervision and inspection. The second is to improve the management platform, establish and improve the user information, network information, geographical indications, financial management platform, and improve the management level. The third is to strengthen the management of the use of special maintenance funds to ensure earmarking. Fourth, actively explore and deepen reform, and further promote the functional transformation of grassroots radio and television departments in accordance with the requirements of establishing a rural radio and television public service system.

6, rural cable broadcasting county rural three-level simulcast joint control and emergency early warning system construction project. The construction of rural cable broadcasting emergency early warning system is a practical project of 20 13 provinces and cities. This year, on the basis of completing the construction of rural cable broadcasting village ring in the county in 20XX, our bureau promoted the construction of rural cable broadcasting emergency early warning system in the county, combined with the actual situation of our county, formulated a scientific and reasonable rural cable broadcasting emergency early warning system construction plan, actively implemented matching funds, actively communicated with towns and villages to coordinate the location of broadcasting rooms, and promoted the joint control of rural cable broadcasting counties and villages in an orderly manner. Establish and implement the legal person system and bidding system of engineering construction projects, and standardize the installation and debugging procedures; Establish a special account and ledger for project funds, timely allocate funds and use construction subsidy funds and operation and maintenance funds according to regulations; Further improved the equipment maintenance of the county 194 village broadcast room, equipped with broadcast room management personnel. All the staff of the business department and the township center radio and television station seize the time and strictly regulate. In June 1 1, the installation and debugging of three-level simulcast equipment in county-level broadcasting rooms and1/township broadcasting rooms were completed, and the municipal radio, film and television bureau organized the project inspection, acceptance and evaluation at the end of the year.

7. Infrastructure construction of mountain stations. In order to improve the infrastructure conditions of Gao Gangshan launch pad, ensure the safe and high-quality broadcast of radio and television signals, and ensure that the broad masses of people can listen to and watch radio and television programs normally, our bureau held several special work meetings on infrastructure construction of Gao Gangshan launch pad in 20XX, set up a leading group, actively contacted professional drilling technical units to find water sources, and drilled deep wells, which solved the water problems in dry season and also solved the fire water problems in Gao Gangshan launch pad. At the same time, this year, our bureau also completed the installation of monitoring equipment in the computer room of Gaoshan Station, completed the design and evaluation of the road hardening construction project of Gaoshan Station for 3 and 5 kilometers, and actively prepared to incorporate this project into the rural road network and forest road construction.

8. "2131"shows rural movies to the countryside. We will continue to carry out the rural film screening project, and complete the rural film screening task for 20 13 years ahead of schedule according to the requirement of showing one film per month in each administrative village, and complete 2325 rural film screenings (including commercial films 1400 and public welfare films 925), accounting for 103 and 06% of the 2,256 screenings in the whole year respectively. In order to consolidate the achievements of rural film screening project and realize urban and rural 100% digital film screening. At the same time, during the "two festivals", the county film company also organized the activities of "Movies Going to the Grassroots", showing 38 excellent domestic patriotic films in Minxing Square, Shui Sheng Street Square at the south gate of Fengshan Town, Ximenggong Square in Chengguan Village, Fengban Street Square in Baita Township and Qibu Street Central Market, which enriched and enlivened the cultural and entertainment life of the people.

9. Strengthen comprehensive management and create peace. At the beginning of the year, the bureau signed a responsibility letter for comprehensive management and safety production with its subordinate units, and earnestly implemented various measures for comprehensive management and safety construction in accordance with the deployment requirements of the county party Committee and the government. This year, the whole system did not go beyond letters and visits, and there were no criminal cases and public security disasters with great influence. This unit has not had one or more production accidents, which has created a good environment for our county's propaganda work.

(two) to strengthen the work style of the organs, and strictly implement the system of building the efficiency of the organs.

Starting with education, we should guide the overall cadres and workers to firmly establish the core concept of "people-oriented, solving problems for the people and serving the people", constantly enhance the awareness of public servants, effectively position themselves, strengthen communication with the masses, take the satisfaction of the masses as the goal of doing a good job in civil affairs, listen to the opinions of the masses, improve working methods, improve the style of organs and improve work efficiency. At the same time, pay attention to the organic combination of performance appraisal and democratic appraisal of political style. Through performance appraisal and political style evaluation, the work style of the bureau has changed obviously and the work efficiency has been accelerated obviously.

(three) standardize the operation of power and administration according to law.

Always adhere to strict administration according to law, implement administration according to law, and protect the legitimate rights and interests of administrative counterparts and clients according to law. At the same time, we will further promote the reform of the administrative examination and approval system, conscientiously implement the administrative licensing law, further clean up and standardize administrative examination and approval items, do a good job in the construction of supporting systems, improve the examination and approval methods, and strengthen follow-up supervision to effectively prevent unhealthy practices in the examination and approval of projects.

(four) to create a transparent government and actively promote the standardization of government affairs.

Our bureau fully understands the importance of promoting the openness of government affairs, puts the openness of government affairs on the important agenda of improving the efficiency of organs, deepening the reform of administrative system and strengthening the building of a clean government, always insists on ensuring the authenticity and effectiveness of the openness of government affairs, and comprehensively improves the quality of the openness of government affairs. Timely publicize radio and television related policies and other information on the government affairs open website. Party affairs and government affairs are made public in the public affairs column of the bureau. At the same time, the office of the bureau timely files and classifies the government affairs information, and implements standardized management of files.

(5) Seriously accepting letters and visits from the people, suggestions from deputies to the National People's Congress and CPPCC proposals.

1. Seriously accept letters and visits from the masses, further improve the ability to solve letters and visits, patiently answer questions raised by the masses, and settle them within the prescribed time limit. In 20 13 years, * * * accepted 3 letters and visits from 12345, all of which were properly handled, and the settlement rate was 100%.

2. Seriously handle the suggestions of deputies to Fuxian People's Congress and the motions of CPPCC members. This year, * * * completed the proposal or motion 1 piece, submitted the main situation of radio and television work to the Standing Committee of the County People's Congress in time, and consciously accepted the supervision of all sectors of society.

(6) Strengthen efficiency supervision.

The leaders of our bureau attach great importance to efficiency supervision. At the beginning of the year, our bureau mobilized and deployed the work of organ efficiency construction, and asked everyone to implement the spirit of the meeting in their own work and strive to do a good job in radio and television work in our county. At the same time, in daily work, the staff of our bureau are required to check and correct themselves, and the department heads are required to supervise.

(seven) do a good job in the provinces and cities at the end of the year.

1, strengthen supervision. Establish the supervision mechanism of deputy supervision, implementation supervision, supervision by leaders in charge, tracking supervision, regular and irregular supervision, supervise the completion of supervision work, and promptly prompt and inform the unfinished matters. Improve the inspection procedures, clarify the inspection requirements, and ensure that the inspection items are completed within the prescribed time limit and working days.

2. rectify work discipline. All cadres and workers must strictly abide by it, and team members should take the lead in observing it. In reception arrangements, the office should strictly implement the "prohibition of alcohol" at noon on weekdays. Every month, the authorities will take turns to check 1 leader's implementation of the "four prohibitions" discipline. Once discovered, it will be hell to pay and informed criticism.