Traditional Culture Encyclopedia - Hotel franchise - What qualities should a hotel manager have?
What qualities should a hotel manager have?
Hotel management is in full swing, and management cannot lag behind. Therefore, as a manager, we should forge our professional ability and improve our comprehensive quality. Next, I'll tell you about the qualities that hotel managers should have. Come and have a look!
Carpenter measurement
No matter what measures appear in daily management, they are inseparable from quantitative standards. Whether it is feasible is defined by data, and whether it is implemented is determined by comparison. Therefore, quantitative standards are particularly important and more convenient for decision-making and implementation. Avoid management work? Marketing at no cost, reckless decision? Deal with everything? Scale? .
Bricklayer's eyes
In the process of hotel management, managers need to improve foresight, plan ahead and observe the overall situation. Eyes? What is its root? Check and control beforehand rather than deal with it afterwards? .
The manager should walk around more. Only by going deep into the front line can they grasp the overall situation and achieve three keys at the same time? Be present at critical moments, patrol key positions, and handle key matters personally? . Only in this way can you have a real vision when you are angry.
The spirit of sewing workers
Sewing workers are always meticulous, careful, earnest and wholeheartedly sewing customers' clothes and fabrics. Managers can be meticulous in everything they do, and the work of hotels must not be sloppy. A slight mistake will affect the overall satisfaction of the guests, so this spirit needs managers to savor it carefully and experience it with heart.
Blacksmith's plate
This is not just a healthy and strong physique. A manager should be excellent in thought and business, which is the real connotation and conforms to the blacksmith's hard body.
In the process of management, should we really do this? Can you stand it? Treat all problems as experience, temper and practice your own thoughts? Persevere and be calm? Do you remember? If you have any problems, you should summarize the records in time, refine them in summary and improve them in refining! ?
Skillful hands of scorners
A craftsman weaves scattered rattan and bamboo into practical and beautiful articles or handicrafts through his hands. From a management perspective? Create unity? . If managers want to complete a task, the implementation of a measure must be completed by a lot of manpower.
Therefore, it is necessary to improve the sense of unity and cohesion of the team, reasonably organize members with different personalities, keep pace, unify their thinking, go all out to move towards the goal, and form an indestructible excellent team.
When dealing with problems, follow four rules:? The reasons are unclear, the responsible person is unclear, the measures are unfavorable, and the implementation is fruitless. . Indoctrinate your team with the principles of being a man and doing things. Is it worth it? The skillful hand of a craftsman? .
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