What rules should guest rooms follow when arranging rooms?

First, the timing of room arrangement In principle, the sooner the room is arranged, the better, but in practice, it is mostly carried out on the morning of arrival; Under special circumstances, it can be advanced to the day before or earlier. Second, the room allocation order should be carried out in a certain order, giving priority to VIPs and group guests, usually in the following order: ◆ Group guests. ◆ VIP (VIP). ◆ Guests who paid the deposit. ◆ Expected departing guests who ask for an extension. ◆ Generally, the accurate flight number or arrival time is reserved for the guests. ◆ Regular customers. ◆ Individual travelers without appointments. ◆ Guest reservations are not reliable. Third, the principle of room arrangement Each hotel has its own emphasis because of its different internal structure. But in general, we should follow the following principles: ◆ Individual travelers are at the top, and groups are at the bottom. ◆ Individuals and groups on the same floor are separated on both sides of the elevator or corridor. ◆ Individual guests stay away from the elevator, and groups are close to the elevator. ◆ Guests in the same trade or group should try not to completely allocate the rooms on the first floor to a group. (to avoid the inconvenience caused by the complete concentration of workload) ◆ Large groups should be properly distributed in the same room on several floors. (In order to avoid complaints from guests in the same group due to different room sizes) ◆ Arrange VIPs first, and then arrange ordinary guests. ◆ For guests who are not staying for the first time, try to arrange the same room as last time, or rooms in the same location on different floors. ◆ Long stay in the first row and short stay in the back row. ◆ Groups come first, and individuals come last. ◆ Once the group room is set, don't change it. ◆ After the group room is booked, the person who booked the room should be informed to facilitate its early operation. Fourth, room allocation skills◆ Try to let group guests (or conference guests) live on the same floor or similar floors. ◆ For the disabled, the elderly and guests with children, try to arrange them in rooms close to the service desk and elevator. ◆ Arrange domestic guests and foreign guests on different floors respectively. Take care of regular customers and guests with special requirements. ◆ Don't arrange guests from hostile countries on the same floor or in adjacent rooms. ◆ Pay attention to the taboo of room number.