Five-star hotel If guests say that the gym is hot, how should they be told?

If the guests in a five-star hotel say that the gym is hot, you can explain the air conditioning temperature setting of the gym to the guests and provide some solutions to improve the comfort of the guests. The specific method is as follows:

1. Explain the air conditioning temperature setting of the gym to the guests. You can tell the guests that the air conditioning temperature in the gym is usually set at a low temperature to ensure the refreshing and dry fitness environment. However, because everyone feels differently, some guests may find the gym a little hot. Therefore, you can adjust your psychological expectations before using the gym to better adapt to the environment.

2. Provide additional ventilation equipment. The guests still think the gym is hot. Consider providing additional ventilation equipment, such as fans and air purifiers, to help guests cool down and increase air circulation.

3. guests should exercise at an appropriate time. Guests still feel that the gym is hot, and exercise in the morning or at night when the temperature is low to ensure their safety and comfort. In short, as a service staff in a five-star hotel, you should pay attention to the needs and feelings of the guests and provide professional solutions to ensure that the guests have a pleasant and comfortable experience in the hotel.