The hotel lost its wine.

If valuables are lost in the hotel and the hotel fails to fulfill its security obligations, it shall bear the corresponding liability for compensation.

If property losses are caused by theft in the hotel, the thief shall bear tort liability, and if the hotel fails to fulfill its security obligations, it shall bear corresponding supplementary responsibilities. After the hotel assumes the supplementary responsibility, it can claim compensation from the thief.

legal ground

Article 1 198 of the Civil Code stipulates that the operators, managers or organizers of mass activities in hotels, shopping malls, banks, stations, airports, stadiums, entertainment places and other places of business shall bear tort liability if they fail to fulfill their security obligations and cause damage to others.

If the behavior of a third party causes damage to others, the third party shall bear the tort liability; Operators, managers or organizers who fail to fulfill their security obligations shall bear corresponding supplementary responsibilities. Operators, managers or organizers may claim compensation from a third party after assuming supplementary responsibilities.

Article 18 of the Law on the Protection of Consumers' Rights and Interests stipulates that business operators shall ensure that the goods or services they provide meet the requirements of protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and a clear warning, and the methods of correctly using goods or receiving services and the methods of preventing harm should be explained and marked.

Operators of hotels, shopping malls, restaurants, banks, airports, stations, ports, theaters and other places of business shall fulfill their obligations of safety protection for consumers.