Enterprise education culture in hotel enterprise culture

According to the data of foreign research institutions, the quality of enterprise employees can be improved by 10%, and the productivity of enterprises can be improved by 8%; Capital investment has also increased by 10%, but it only brought about 3% productivity growth. Therefore, modern enterprises pay more and more attention to the investment in human capital, making it an important part of enterprise capital investment.

In addition to general knowledge, hotel education and training also includes post technical level training, English and Japanese level training, department manager qualification training, computer operation training, senior management training, corporate culture training and reserve cadre training. The hotel cooperates with Sichuan University, Southwestern University of Finance and Economics and other units, and entrusts them to train nearly 300 on-the-job college and undergraduate students majoring in accounting, hotel management and business administration for the hotel. In addition, the hotel also insists on sending management personnel to the hotel management colleges inside and outside the province, the United States, Switzerland, Germany, Hong Kong and other countries and regions for investigation, training and internship, and at the same time introducing foreign employees to work in the hotel, so that foreign management concepts and methods can be grafted to the hotel.

Secondly, create a good learning environment and turn the hotel into a learning organization. The hotel invested millions of yuan to build a voice lab, a multimedia classroom, a reading room and a local area network, which provided excellent environment and conditions for employees to study. The hotel often invites experts and scholars from famous universities in Beijing, Tianjin, Shanghai, Guangzhou and the province to give lectures, and hotel leaders and department managers with professional skills also give lectures in person. During the training, hotel managers understand the bright spots in human nature with Bole's eyes, discover the creativity in personality, guide and encourage employees to keep learning, improve their adaptability to society, and give spiritual support to employees when they need help most, so that they can grasp the right direction on the road of growth; All departments also make training plans according to hotel training regulations, which are inspected and supervised by personnel training department and quality control audit department.

Third, establish a learning incentive mechanism to encourage personality development. According to the hotel regulations, those who pass the English and Japanese level examinations or the national vocational qualification examinations can enjoy the monthly allowance according to the corresponding grades; For employees who participate in academic education and postgraduate education, the hotel will reimburse tuition fees according to different academic levels and different proportions (50%- 100%), and reward them according to the standard of 1000-3000 yuan. After military training and theoretical and management practice training, classes A and B of reserve management cadres set up in hotels went to Hong Kong Polytechnic University, Peninsula Hotel, Macao and other places for study and investigation, each time lasting three and a half months, and invested hundreds of thousands of yuan.

Education itself belongs to the category of culture. By paying close attention to the construction of education and culture, the cultural quality and professional and technical level of enterprise employees have been improved. In knowledge-based enterprises, well-educated and high-quality employees not only choose working environment and salary, but also pay more attention to the challenge of their work and are willing to seek satisfaction, accomplishment and development from their work.