Traditional Culture Encyclopedia - Hotel franchise - What do you think of working as a waiter in a hotel?

What do you think of working as a waiter in a hotel?

Don't use any burden. You are afraid of being unknown until you reach an environment. Many waiters in our company are inexperienced, but they will get better as soon as they come into contact with other waiters. And the requirements of waiters are more special than those of waitresses. They must look good and speak clearly.

Moreover, if you have worked in the catering industry, you will understand that it is actually difficult to say and simple to say. In the catering industry, a lot of work is dealing with guests, especially dealing with customer complaints.

Tell me about the general workflow of hotel waiters I have contacted.

Morning: roll call, morning meeting, mainly talking about a business problem the day before, today's reservation preparation and the work arrangement of the day. Clean every private room, card counter and banquet hall. Of course, you didn't clean it yourself. Generally, one waiter looks at a small bag in a private room, and two waiters look at a medium bag, most of which are more than three. After cleaning, the manager will come to check, and the unqualified cleaning will be punished. Before the meeting, you have informed how many guests will come to your private room (the booking staff will inform the floor manager), so you should set the table according to the number of guests, and then get ready according to the information of the booking staff to understand the consumption of the guests, whether the guests have more problems and whether they like to make trouble. Then there is the post, that is, standing at the door of the passenger elevator and elevator, waiting to receive the guests in your private room, and then starting the service after the guests arrive. Of course, you also start to make money, because the commission for the drinks used in your private room belongs to you, so you have to sell the drinks to the guests. Generally, hotels don't use waiters to order food, because there are some waiters or nutritionists in the open booths. You just have to try to sell drinks and start serving. Including paying the bill and getting the manager's signature, you should cooperate with the food delivery staff to recycle the tableware after the guests leave, but I want to mention here that when delivering the food, you must see if it is the food in your private room. If the guest finds that the food is wrong and doesn't pay the bill, then you and the delivery man will have to pay the bill. Check the list before the guest pays the bill to see if there is any discrepancy. Finally, clean and wash some cups. That's about it. What I said is very simple, but there is still a lot of detailed work in it, but you will understand it as long as you have done it.