How to deal with guest’s outstanding payment at the hotel

Legal analysis: If there are relevant provisions in the contract, it is a breach of contract and the party can be held liable for breach of contract. First, the matter can be settled through negotiation. If the negotiation fails, the matter can be sued to the People's Court.

Legal basis: "People's Republic of China and Civil Code"

Article 577 If one party fails to perform its contractual obligations or performs its contractual obligations inconsistently with the agreement, it shall bear the liability. Continue to perform, take remedial measures or compensate for losses and other breach of contract obligations.

Article 578: If one party expressly states or shows by its own behavior that it will not perform its contractual obligations, the other party may request it to bear liability for breach of contract before the expiration of the performance period.

Article 579: If one party fails to pay the price, remuneration, rent, interest, or fails to perform other monetary obligations, the other party may request payment.