Traditional Culture Encyclopedia - Hotel franchise - How many founders of the hotel industry can find the source?

How many founders of the hotel industry can find the source?

Founder of Ritz-Carlton Hotel-Caesar Ritz

He started as a bartender, and through the understanding and practice of the true meaning of service, he finally founded the Ritz-Carlton Hotel, a hotel luxury brand recognized in the world today. The height of his hotel life is not only reflected in the fact that he established his own hotel kingdom in the two most prosperous capitals in Europe before his death, but also made the hotel life a fashion that the upper class flocked to. His height lies in "starting from the bottom of the hotel, but now."

Mr. Caesar Ritz's service motto:

We serve gentlemen and ladies as gentlemen and ladies. This proverb expresses two meanings: first, employees and customers are equal, not the relationship between master and servant, nor the relationship between God and mortals, but the relationship between master and guest. Second, hotels provide people-to-people services, rather than machine-to-person services, emphasizing the personalization and human touch of services.

Founder of Holiday Inn kemmons wilson.

The death of his father in his early years and the car accident as a teenager did not stop him from succeeding. Even when the pilot took countless risks to fly over the "hump route" in World War II, he failed to finally wear off his keen business mind and perseverance. Kemmons wilson's legendary life deserves our careful study and aftertaste. His consistent proposition is: I am willing to try any business in any industry at any time. He himself said: "I have participated in almost all walks of life in the world in one way or another. I like to see if I can do better than others. "

Kemmons wilson's experience;

The secret of happiness lies not in doing what you like, but in liking what you do.

Conrad Hilton, founder of Hilton Hotels Group.

Hilton realized her dream of monopolizing the hotel industry and became a veritable king of American hotel industry. His vision has surpassed that of the United States, and he established Hilton International Hotel Co., Ltd., expanding his hotel kingdom to all parts of the world. At present, "Hilton" has spread all over the world, almost everywhere except Antarctica. Hilton's career has reached a new peak and become the king of hotels in the world. In her later years, Hilton is still struggling to realize her dream.

Conrad Hilton's seven golden rules:

The branch number of any chain hotel should have its own characteristics to meet the needs of different countries and cities; The forecast should be accurate; Concentrate on a large number of purchases to reduce costs; Nuggets: Turn every inch of the hotel's land into a profitable space; In order to ensure the service quality standard of the hotel and continuously improve the service quality, special attention should be paid to cultivating talents; Strengthen sales promotion, pay attention to market research, pay special attention to the relationship between the public and the public, make use of the advantages of the whole system, and do a good job in advertising; Hotels help each other book rooms.

John Willard Marriott, the Founder of Marriott International

John Willard marriott combined faith, fantasy, honesty and hard work to realize the American dream. His life is a life of entrepreneurship and service. Indeed, John Willard marriott fulfilled his promise with his own actions: a person should always be constructive and do constructive things until his death.