What abilities do hotel middle managers need?

What abilities do hotel middle managers need?

As a middle-level manager of a hotel, it requires not only excellent professional knowledge and ability, but also certain decision-making ability, command ability and communication and coordination ability, which means that a middle-level manager should not only be able to do things, but also be a person. So, do you know what abilities a middle-level manager of a hotel needs? Let's see:

First, the ability of reverse thinking when solving problems;

When the problem comes, thinking with reverse thinking can sometimes solve your problem better. When thinking changes, the world becomes wider. Reverse thinking allows you to find a breakthrough quickly, and also makes you less complaining and more optimistic.

Second, the ability of empathy when considering problems;

Middle managers are often sandwiched between grass-roots employees and senior leaders. When dealing with things, people with good empathy can properly handle this relationship and win people's hearts.

Third, it is better than others in summarizing;

Summarizing and coordinating the arrangement of the planning department is one of the necessary abilities of managers. They should have better summarizing ability than others and have a long-term vision.

Fourth, concise writing ability;

Fifth, the ability to collect information;

Sensitive to information, rich channels to collect information.

Sixth, the ability to formulate solutions to problems;

Solutions, promotion plans and operation plans are "common things for military strategists", and managers need to do them every time they report.

Seven, super self-comfort ability;

High pressure and intensity require strong psychological quality and strong self-comfort ability.

Eight, the ability to withstand job changes;

Enterprise reform, direction adjustment and the number of jobs will also change. Need to have the ability to withstand changes in work and be able to proceed smoothly.

Nine, the courage to accept external things;

Ten, actively seek opportunities for training and practice;

Where is your heart, where is the harvest! The differences between people are separated by how to use their spare time. Learn to make full use of your spare time and manage yourself. Many people don't grow up because they don't study and progress; Many people grow up quickly because they spend all their spare time studying and improving.

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