Traditional Culture Encyclopedia - Hotel franchise - Brief introduction of golden key Sun Dong
Brief introduction of golden key Sun Dong
Sun Dong, Chairman of China District of International Golden Key Organization. Sun Dong is from Guangzhou. Known as the founder of China Golden Key Organization and the "godfather" of the service industry. From 65438 to 0983, Sun Dong joined the White Swan Hotel, the first foreign-funded star hotel in Guangzhou, starting from the front hall. Because of his excellent work, he was quickly promoted to the head of the concierge department, managing the luggage group and the ticketing group. Soon, forward-looking Mr. Fok Yingdong and General Manager Yang introduced the international service brand organization-Golden Key Organization into White Swan Hotel, and two colleagues were fortunate to become the earliest Golden Key members in China. After that, Sun Dong studied business knowledge harder and went to Cornell University to study hotel management, where he accumulated the theoretical foundation about the golden key. 1999 after Sun Dong successfully introduced the international service brand "golden key" in China, he devoted himself to cultivating the service elite of the hotel, and passed on the service concept and life outlook of "serving people first, serving people later, and seeking to enrich life in the process of serving guests" to every service staff, and provided guests with all-round, personalized and humanized quality services with the woven golden key service network.
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