Traditional Culture Encyclopedia - Hotel franchise - How to improve the management coordination of hotel departments
How to improve the management coordination of hotel departments
The goal and form of horizontal communication
The goal and form of horizontal communication (parallel communication): it is the necessary environment and guarantee for enterprises to realize team spirit; Department meetings, coordination meetings, employee interviews, memos, special reports, regular training, etc.
Obstacles to horizontal communication
Obstacles to horizontal communication: departmentalism, short-sightedness, hierarchical prejudice in understanding organizational structure, differences in employees' personality or knowledge level, doubts, fears and threats in understanding certain policies.
Advantages of horizontal communication
Horizontal communication can take the form of formal communication or informal communication. Usually the latter method is the majority, especially when the formal or pre-drawn information communication plan is difficult to achieve, informal communication is often an extremely effective remedy. Horizontal communication has many advantages: First, it can simplify procedures and formalities, save time and improve work efficiency. Second, it can make all departments of the enterprise understand each other, help cultivate the overall concept and cooperation spirit, and overcome the selfish departmentalism tendency. Third, it can increase mutual understanding and accommodation among employees, cultivate friendship among employees, meet employees' social needs, and improve employees' work interest and attitude.
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