Traditional Culture Encyclopedia - Hotel franchise - Can I return to the hotel when the high-speed train stops?
Can I return to the hotel when the high-speed train stops?
Whether the hotel can get a refund after the high-speed train stops depends on the specific contract terms. Some hotels will allow guests to refund, but some hotels may not. If the guest encounters this situation, it is recommended to contact the hotel customer service to understand the specific refund policy. In addition, if the hotel is booked through the online travel platform, you can also contact the customer service of the travel platform for help and solutions.
It should be noted that if guests cannot stay in the hotel due to force majeure, such as bad weather and natural disasters, they can generally ask for a refund. However, if you can't stay in the hotel for personal reasons, such as itinerary change or cancellation, you may have to pay a certain cancellation fee according to the terms of the contract.
In addition, if the hotel is booked by credit card, you can try to contact the issuing bank and ask if you can cancel the transaction due to force majeure to avoid unnecessary expenses.
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