How can hotel employees do a good job under the guidance of the spirit of the Fifth Plenary Session?

First of all, establish the idea of doing one's job well based on one's post.

Setting posts according to events is a work design idea used by most enterprises. Although there are some shortcomings in practical work, on the whole, most enterprises can design their positions and responsibilities according to this idea. Many enterprises have job descriptions, which stipulate job responsibilities, and job responsibilities are actually the standards of the ability that the staff in this position should have to complete their duties. Then, the basic requirements for an employee are: based on the post, do a good job and perform their duties.

There is indeed a certain degree of work difficulty when performing job responsibilities, which is also necessary for the existence of post workers; Otherwise, the work is not difficult, so there is still trouble. Therefore, the key is to look at the basic idea of doing a good job based on one's own duties from another angle. I think the basic requirement of this idea is that everyone in each position can independently complete their duties. If not, the defined job responsibilities will be useless, and eventually our own work will be endless, which will increase the uncertainty of our work.

To establish the idea of doing one's job well based on one's post is mainly to exercise one's ability to complete the work independently. If you are a newcomer, it is understandable that you can't be independent, but you must work independently within your own responsibilities. In our work, we can never count on the assistance and help of others to complete our duties and tasks. After all, we are experts in our own responsibilities. Only when you have the ability and planning to complete your work independently can you control your own work. Otherwise, whether our work is completed or not can only depend on the cooperation of others, and the cooperation of others needs the influence of many factors such as ability, specialty and time. Only by establishing this concept can we wait for each other and rely on each other in our work, and find ways to solve problems ourselves, so that there will be no worries and worries that others will not help you, and we can control our work well.

Secondly, we should design the aid task with the idea of "not causing trouble to others".

In practical work, it is inevitable to ask others to help us with our work, but we must realize that everyone has their own responsibilities, and it is their unshirkable responsibility to complete their duties. Aid is two-way, not one-way sending or one-way receiving. Then, when we may meet the assistance needs of others, we must design the assistance request with the idea of "not causing trouble to others", and the request issued must be based on the principle of "I have tried my best, but I still can't finish it", so that we can not only determine the necessity of canceling the request, but also make the assisted person feel a sense of accomplishment (he is really helpless, I will handle it). Because assistance will always affect other people's work procedures and work plans, if we are not prepared or not fully prepared, sending a work request will definitely bring great trouble to the helper. If this trouble affects his work, or because the result of assistance makes him bear unnecessary responsibilities, then this assistance will become his burden, and he will have no passion and mood to face the work; Even if he accepts the request for assistance at this time, he is not active, but moves step by step. I'm afraid it will be a big question mark to complete our request for assistance.

Designing the assistance task with the idea of "not causing trouble to others" also requires us to think carefully when designing the assistance task, and it is best not to change the task during the assistance task.

Therefore, the quality of the basic work of the assistance request design can actually objectively prove the working ability and working attitude of the assistance requester.

Third, when there are problems, we should dare to take responsibility and face them positively.

If the aid work goes well, it must be a happy scene. Then when there is a problem in the help work, we must dare to take it and face it positively. At this time, you can't blame the host, because only you are the expert in your work. The main responsibility of the problem can only be that our requirements are not clear enough. When there is a problem, it is not the time to find the responsible person, but to actively take responsibility and jointly find a solution.