What if the hotel loses something?

You can call the police, but whether the public security organ files a case for forgotten items in the hotel depends on the actual situation. If a party has any objection to not filing a case, it may file an administrative reconsideration. The reason why the public security organ refuses to file a case is to issue a notice of no guarantee, which clearly States the reasons for not filing a case. If you want to report, you can go to the higher authorities to complain. County, district public security bureau monitoring brigade or petition office can collect evidence to report. If the police still do nothing, they can complain or report to the procuratorate for filing supervision.

Specific treatment methods:

1, the loss of articles should be reported to the police in time, and the public security organ will decide whether to file a case after review. If a party has any objection to not filing a case, it may file an administrative reconsideration.

2. The scope of investigation of public security organs is: it is clear that cases under the jurisdiction of public security organs need to be investigated for responsibility. Property losses caused by personal negligence are essentially different from criminal cases such as theft and robbery. According to the regulations, the police generally do not file a case.

Who is responsible for the loss of things in the hotel?

As a business unit, hotels have the obligation to protect consumers' personal and property safety in facilities, equipment and staffing. If consumers can point out that the hotel is obviously at fault, the hotel will bear the responsibility within the fault range. If the guest fails to provide evidence to prove that he has explained to the hotel that the stored items are valuable and valuable, the hotel's custody responsibility is limited to a reasonable range, and the excess will not be supported.

I hope the above content can help you. If in doubt, please consult a professional lawyer.

Legal basis:

"Public security organs to handle criminal cases procedures" 175th

After accepting a case, the public security organ shall, after examination, consider that the criminal facts that need to be investigated for criminal responsibility belong to its own jurisdiction, and shall file a case with the approval of the person in charge of the public security organ at or above the county level; If it is considered that there are no criminal facts, or the criminal facts are obviously minor and need not be investigated for criminal responsibility, or there are other circumstances in which criminal responsibility is not investigated according to law, the case shall not be filed with the approval of the person in charge of the public security organ at or above the county level. If a complainant decides not to file a case, the public security organ shall make a notice of not filing a case and serve it on the complainant within three days.