Self-recommendation materials for banking service stars

A 500-word self-recommendation essay for a banking service star is as follows:

In her ordinary work every day, she strictly demands herself everywhere and always maintains a selfless, sincere and enthusiastic heart. Customer Service. Service is an art and a skill. To be a good lobby manager, you must have a passion for customer service, but more importantly, you must master excellent business skills and rich professional knowledge.

In order to continuously improve her business level and better serve every customer, she pays attention to careful observation in her daily work, and strives to absorb and learn from the advanced experience of her colleagues, especially for some business problems, We try our best to solve the customer's problem in just one visit. During her work, she worked hard to become familiar with banking knowledge, business skills, customer psychology, financial market conditions and banking regulations, and integrated them into actual work. This fully prepared her for high-quality services.

She knows that in order to gain the trust of customers at work, in addition to excellent business capabilities, you also need a good sense of service. Take the initiative to think from the customer's perspective, grasp the customer's psychology, and apply patience and meticulousness throughout the work. One day, an old woman came to the branch to handle a loss report. The problem arose. The account she wanted to report a lost password did not belong to her, but to her son.

From the perspective of banking business requirements, loss reporting business needs to be handled in person. After being informed, the grandmother became very emotional and burst into tears. She said that her son had suffered a cerebral hemorrhage and had just escaped the crisis, but his memory was damaged and he could not remember the password. The hospital was in urgent need of money. What should he do? At this time, she told the old lady that our CCB specifically provides door-to-door services for problems like yours. After we verify the situation, we will handle it for you as soon as possible. The old lady was full of gratitude and came to express her gratitude many times after the business was successfully accepted.

Benefits of working in a bank

1. The banking industry has generous welfare benefits

Bank salary generally consists of basic salary + performance bonus + subsidy + other welfare benefits. Basic salary is generally paid according to level; performance bonuses include sales bonus, quarterly bonus and year-end bonus; subsidies include housing subsidy, meal subsidy, communication subsidy, transportation subsidy, annual consumption card, holiday consolation payment, etc.; other benefits include five insurances Second fund, preferential loans, child subsidies, etc.

2. The banking industry has broad prospects

Bank promotion mechanisms are generally relatively transparent and complete. Under normal circumstances, as time accumulates and work ability increases, promotion can be achieved. The promotion mechanism of the business line: teller → accounting supervisor → branch director → vice president and president of the branch; the promotion mechanism of the marketing line: account manager → senior account manager → senior account manager → expert → deputy president and president of the branch ; Management line promotion mechanism: branch director → branch vice president and president → branch president (municipal office director).