Traditional Culture Encyclopedia - Hotel franchise - What should I do if I queue up at the front desk of the hotel?
What should I do if I queue up at the front desk of the hotel?
Can do a good job of service and appease the mood of guests.
Send tea and towels to the guests in line, or prepare some snacks for the guests. This is to eliminate the fatigue of the guests during the journey, welcome the guests, get special courtesy, and improve the patient's value.
Because of the heavy work pressure, the front desk may not have time to provide this service, which can be handled by waiters in other positions, such as lobby cleaning and concierge. In addition, you can also set up a self-service coffee table near the front desk to place cakes and snacks, and guests can take them by themselves as needed to reduce anxiety when queuing.
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