Traditional Culture Encyclopedia - Hotel franchise - Now under the epidemic prevention and control, what services can the hotel provide besides traditional services? The hotel should
Now under the epidemic prevention and control, what services can the hotel provide besides traditional services? The hotel should
Specific measures and methods are as follows:
1. Do a good job of monitoring and information registration of all kinds of hotel personnel.
2. Do a good job of monitoring, protection and management of all personnel entering the hotel.
3. Strictly implement epidemic prevention measures in all areas of the hotel.
Data expansion
We should focus on the information registration of the following four groups of people.
1. Check-in guest information registration: To do a good job of checking-in guest information registration, you need to register the guest's room number, check-in and check-out time, mobile phone number, departure place, travel traffic information (involving: flight number/train number/ship number, boarding time, whether passing through an area with serious epidemic situation, etc.). ), whether there are key areas during the period, the contact history of confirmed or suspected patients, and whether there are any unwell symptoms such as fever and cough recently.
2. Employee information registration: establish employee epidemic prevention information record book. On the first day of monitoring and registration, firstly, the information of hotel employees is monitored and registered, including their department, recent vacation, holiday residence, return time, return traffic information (including flight number/train number, ride time, whether they have passed through areas with serious epidemic situation, etc.). ) and whether there are any key points during the period should be recorded in detail. After that, employees should monitor and register at work every day.
3. Supplier information registration: For the suppliers of hotel linen, catering, grain, oil and vegetables, it is necessary to register the physical conditions of their companies and related personnel (deliverymen, handlers, etc.). ), whether there are key areas and contact history of confirmed or suspected patients during the period.
4. Information registration of other personnel: the personnel of other companies or offices located in the hotel area, as well as all kinds of personnel who come to the hotel temporarily, are regarded as outsiders, and relevant monitoring and information registration must be done.
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