Traditional Culture Encyclopedia - Hotel franchise - Responsibilities of the hotel administrative office

Responsibilities of the hotel administrative office

The hotel administrative office needs to regularly check and sort out all kinds of articles, check the warehouse regularly, and handle the cancellation procedures for expired, scrapped and unusable articles in time. The following is the job responsibilities of the hotel administrative office that I arranged for you. You are welcome to learn from and refer to it, which will definitely help you.

Responsibilities of Hotel Administration Office 1

1. Answer the phone and record the information, and do a good job in reception, registration and guidance of visiting customers;

2. Be responsible for sending and receiving the company's express delivery, letters and parcels, and notify relevant personnel to receive the goods;

3. Complete other tasks assigned by superiors.

Responsibilities of hotel administrative office 2

-Coordinate and manage the administration of the whole kitchen department.

-Ensure that all administrative work is completed on time, correctly and efficiently.

-Fill in the brand code table, 30-point health code or any report of great significance in the future.

-Attend meetings and make attendance records, and distribute any documents related to kitchen work.

-Translate menus, reports and documents in Chinese and English if necessary.

-Distribute the banquet reservation (if the reservation is urgent, it needs to be distributed to all regions in person), as well as the documents related to the department.

-Responsible for the management of temporary workers, so that they can get the corresponding salary.

-Responsible for filling in the forms related to new employees correctly.

-Publish the application

-Distribution of accessories (portable thermometers, built-in thermometers, etc.). ) and make records.

-filing important kitchen documents, such as monthly BSA inspection and health quarantine report; A 1, A2 and A3 files; Food cost report; ……

-Attendance report, holiday application, and ensure that the kitchen foreman confirms that punctuality is accurate.

-According to the requirements of the hotel, correctly fill in the shifts of all departments in the system.

-Make sure that the attendance report of foreign employees is timely and accurate.

-Be responsible for the property in the department smoothly and accurately.

-Any other business that needs to be handled by internal and external departments.

Responsibilities of Hotel Management Office 3

1. Responsible for assisting department leaders to draft relevant administrative rules and regulations of the company and organize their implementation;

2. Responsible for sending and receiving documents inside and outside the company;

3. Be responsible for the daily management, supervision and assessment of the company's administrative logistics;

5. Coordinate and handle the working relationship with various functional departments of the company, and coordinate and handle related external corporate relations and foreign-related events.

Responsibilities of the hotel administrative office

1. Work closely with the receptionist to ensure suitable room conditions at all times.

2. Manage and control the operation of all guest rooms, assign and supervise the work of the foreman, and provide help when necessary.

3. Handle, register and track the loaned items, and take stock of the loaned items and mobile phones once a month.

4. Record the attendance of all room attendants.

5. Prepare monthly report as required. Prepare monthly report and inventory for all parts of housekeeping department, namely linen room, floor, public area and laundry room.

6. Update the monthly manpower report of housekeeping department.

7. Proficient in computer and provide help for the office work of housekeeping department.

8. Coordinate with other departments.

9. Train and motivate employees and evaluate their work.

10. Help stabilize employees and control the turnover rate.

Responsibilities of the hotel administrative office

1, responsible for organizing the drafting of hotel administrative plans, plans, reports, summaries, instructions, notices and other official documents, and reviewing and issuing the manuscripts.

2, examination and approval of all kinds of official documents, and put forward the proposed opinions submitted to the general manager for approval.

3. Responsible for organizing and arranging relevant administrative meetings and general manager's office meetings, and preparing meeting minutes and resolutions; Check the implementation of each department, grasp and feedback information in time.

4. Assist the general manager to coordinate the relationship between hotel departments.

Responsibilities of the hotel administrative office

1. Responsible for filing all kinds of audio-visual materials.

2 responsible for supervising the implementation of various policies and systems.

3. Responsible for Didi vehicle management, nailing authority management and contract management.

4. Responsible for the management of staff canteen, staff dormitory, office area, fixed assets, meetings, receptions, documents and files.

5. Have rich practical experience in administrative affairs and have certain control ability.

Responsibilities of the hotel administrative office

1, to improve the hotel guests' staying experience and enhance their staying satisfaction;

2. According to SOP, find and coordinate to solve the problems that affect the guest's stay experience;

3. Handle guest complaints, follow up and correct the bad reviews of guests;

4. Give 100% real name reply to OTA comments (Ctrip, Meituan, public comments, etc.). );

5. Do a good job in hotel differentiation, characteristic service and courtesy service;

6. Assist the hotel to manage the meeting room.

Articles related to the duties of the hotel administrative office:

★ Responsibilities of the hotel administrative manager

★ Classic model essay on the duties of hotel administrative clerks.

★ Model job responsibilities of hotel office director

★ The responsibilities of the hotel executive.

★ Model job responsibilities of administrative office

★ responsibilities of hotel executives' demonstration posts in 2020

★ Model job responsibilities of administrative office

★ The latest model essay on the duties of hotel administrative clerks in 2020.

★ Responsibilities of the administrative office