Traditional Culture Encyclopedia - Hotel franchise - How do tour guides guide tourists to stay in hotels? What is the specific process?

How do tour guides guide tourists to stay in hotels? What is the specific process?

Local escort and full escort shall perform their respective duties:

1, local escort service process: assist in check-in, introduce hotel facilities, announce the activities for the day or the next day, take care of Li Jinfang, lead the tour group to have a good first meal, assist in handling various problems after check-in, and call early.

2. The whole escort service process: assist the tour leader to assign rooms-guide tourists into the rooms-and deal with the problems after check-in, but the specific problems still depend on the specific situation. The above is the standard service process for tour guides.

In fact, there is a lot of knowledge in taking a tour group to stay in a hotel. Because group guests are different, individual guests will definitely not have much problem. As a full-time escort, just issue room cards to each group leader. ?

If it is an independent group, then when arranging accommodation, you must remember that there must be a team leader in the team, so it is best not to worry about the issuance of room cards. After getting the room card, together with the tour leader, the tour leader will issue it to the guests. Don't forget to count the number of room cards during this handover to avoid unnecessary trouble.