How do the judges evaluate the hotel front desk simulation scene?

1. 1. Assessment according to professional knowledge: Assess whether the applicant has mastered the basic knowledge and skills required for hotel front desk work, including check-in, room allocation and checkout.

2. Secondly, according to the evaluation of communication ability: evaluate the applicant's expressive ability, language fluency and problem-solving ability when communicating with customers.

3. Finally, according to the problem-solving ability evaluation: evaluate the candidates' resilience and handling methods when dealing with emergencies or solving problems. In this way, the evaluation of the hotel front desk judges is completed.