What does the "four modesty" concept of middle-level managers in hotels mean?

The concept of "four modesty" refers to: modesty, modesty, modesty, modesty. Most successful people, outstanding military commanders, politicians, entrepreneurs, outstanding people in internationally renowned hotels. In daily work and life, in interpersonal communication, they can always show the spirit of modesty, humility, modesty and humility, good personal accomplishment and professional demeanor that successful people have.

Hotel management and service is a process of interpersonal communication, interpersonal communication, interpersonal service, interpersonal mutual assistance and interpersonal emotional exchange. As managers, we must be humble, humble and friendly to our guests, and humble, humble and respectful to our leaders and colleagues. The competition among enterprises in today's society, to put it bluntly, is the competition between talents and learning ability. As early as 3,000 years ago, during the Spring and Autumn Period and the Warring States Period, a great sage Kong Qiu said, "In a threesome, there must be a teacher." . To be an excellent hotel manager, you should not only be good at learning, but also learn from excellent people and successful people with an open mind. You must also have a personality EQ that constantly improves your modesty, modesty and modesty. Don't argue with others when something happens. You don't know tolerance and modesty. Don't be complacent and arrogant when you make some contributions and achievements in your work. Modesty and humility are to let managers know equality, friendship, respect, understanding and the strictness and principle of implementing the system with guests, colleagues and subordinates. "Modesty makes people progress, and pride makes people fall behind." This wise saying, as a middle-level manager of a hotel, must be firmly remembered and applied to management and service work. Modesty makes people progress, honesty, loveliness and respect, which is the fourth important discipline for excellent managers of star hotels.

Cultivating "Four Modesty" is a compulsory course for middle managers of Heng 8 hotel chain. Hotel management is a complex and scientific work, which not only requires our middle managers to have strong dedication and professionalism, but also the mentality and ability to bear setbacks. At the same time, we must have integrity, a highly serious work attitude, and a sense of dedication, care and love for service. There are also modesty, modesty, thirst for knowledge and good emotional intelligence. If a middle manager can't do the above exercises, he or she will accomplish nothing.