What is standardized laundry?

(1) clothes collection time

Receive the goods before noon every day, depending on the hotel regulations.

Step 2 check

① Check whether the number of laundry bags is consistent with the laundry list, and mark the color on the laundry list with a red pen (if there is anything wrong, report it to the housekeeping department).

② Indicate the characteristics, brand and color of special clothes on the laundry list.

③ Pay attention to whether the pockets, buttons, materials, etc. There are defects, stains or buttons falling off. , and immediately report to the housekeeping department.

(3) Quantity

(1) Every piece of clothing will be marked by the laundry staff, and the number will be based on the date plus the room number.

(2) When numbering, all hemp, cotton and heat-resistant fiber products are marked on neckline, trousers or easy-to-see corners.

③ If there is any special indication on the laundry list, it should be marked separately for identification, such as: a. Heavy sizing: pin it in every corner with red safety pins. B. Quick wash: Add colored cloth strips and pin them in every corner where they are easy to see. C. ironing: use numbered cloth strips and nail them in the corner where they are easy to see.

(4) socks with the same packaging and color, do not attach numbered strips, and connect them in series.

⑤ Give the numbered laundry list to the housekeeping staff for entry.

(4) Classification inspection

① numbered guest clothes are classified according to color, type, quality and fiber thickness, such as socks, underwear, shirts, etc. Dark or white underwear should also be separated.

② Separate guest clothes are classified as washing, dry cleaning or ironing.

(3) When sorting, check the clothes according to the following contents:

A. Pick out those that are easy to fade, discolor, blacken, greasy, dirty and difficult to clean for special treatment.

B. Pick out the guest clothes that are damaged, buttons fall off and need mending. The damaged ones are sent to the housekeeping department for registration and signature, and those that need to be mended are handed over to the sewing staff of the cloth room for sewing.

C. Check whether there are valuables in the pocket of each garment and hand them over to the housekeeping department for handling.

D pay attention to whether the shirt has a movable collar, and take out the supporting plate for marking, so that the guest can put it back on the guest's clothes after washing.

(4) After sorting and inspection, it is sent to various machines (water and dry) to start processing quickly.

2. Color-coded laundry and ironing procedures

① Washing: Washing is the first step in the process of washing clothes. The purpose is to dilute the dirt attached to clothes by washing with cold water first, so as to promote the washing effect.

(2) Washing: Appropriate and correct detergent should be selected according to the fabric type and pollution degree of clothes, so as to obtain an economical, effective and safe washing effect.

③ Bleaching: After the washing step and the second step are completed, moderate bleaching of the white fabric can make the color of the white fabric more beautiful and bright, and the best washing effect can be obtained.

Sizing: For uniforms and other fabrics, a sizing step should be given, and sizing is the last step of the washing process.

⑤ Softness: The use of softener can prolong the life of towels and other fabrics, keep the softness of towels forever, and give people a comfortable feeling when using.

⑥ Cleaning: After washing with high-grade cold water for many times, the residue in the fabric can be removed to achieve the purpose of washing and enhance the best effect of washing.

(2) laundry classification

① Guest clothing: the most important part in the classification process.

② unification

A. Divide the dirty uniforms sent by the cloth room into shirts, trousers, suits and ties.

B employees should pay attention to adjusting and ironing the collars and sleeves of uniform shirts.

C check whether there are sharp objects or valuable residues in the pockets of dirty uniforms, and pay special attention to the attached famous brands.

D. All kinds of uniforms will be distributed to relevant groups by washing and dry cleaning.

E. Choose uniforms that have been specially treated, especially those of kitchen staff.

③ Guest room cloth

A. Towels, sheets and pillowcases should be stacked in categories and colors (the old sheets should be laid on the ground first to reduce the friction between the new sheets and the ground and prolong the service life).

B. Pick out those stained with blood, oil and miscellaneous stains.

C. Put the dirty cloth into the washing group according to the color and type.

D. Hand over the particularly dirty cloth to the washing group for further treatment.

E the fabric finishing room should be kept dry at any time to prevent the fabric from becoming moldy.

F. The accumulation time of dirty cloth should not exceed 3 hours (to avoid mildew).

G. personalized special treatment of pillowcases.

④ Others

A. mattresses, curtains, etc.

B: Except for the shoe polishing cloth, the rest is relatively large, and it takes a lot of time and complicated procedures to deal with things that are not washed frequently, so it must be carried out on a day when the occupancy rate is low and the machinery is not too tired.

C blankets must be dried at low temperature, mattresses must be treated with industrial hydrogen peroxide to remove blood stains, bedspreads should pay attention to removing oil stains and stains, and curtains should be hung with hooks (they must be removed in advance).

(3) water washing

① The clothes sent by the sorter are put into different washing machines according to their colors and types.

(2) According to the thickness, non-ironing and cleanliness of clothes, put them into washing machines with different tonnage.

③ Large washing machine

④ The loading capacity of the machine shall not exceed 80% of the maximum washing capacity.

⑤ Tighten the cover firmly, and pay special attention to whether clothes are caught.

⑥ Close the door panel and turn on the power button.

All landowners washing machine

(4) Roller press

Ironing can be divided into flat ironing, round ironing, shirt collar ironing, sleeve ironing, chest ironing, shoulder ironing, steam ironing, shaping ironing and hand ironing.

(1) ironing: machinery for ironing sheets, oral cloths, tablecloths and pillowcases; Bedsheets, tablecloths and pillowcases are ironed by classification, which is convenient for stacking and transportation; Turn on the steam button, start the motor button and the fan button, and press the roller distance; Adjust the running speed according to various cloth towels; Redress the excess wet towel; A group of four people should coordinate and complement each other (according to the regulations of each hotel); Hot towels are neatly folded; Turn off the steam button immediately after non-working hours; The drum shaft must be oiled frequently to increase lubrication and reduce axial friction; Face down when ironing all kinds of cloth towels, and push to both sides when sewing; Too many wet towels should not be placed for more than 3 hours to avoid mildew and odor; Before ironing the pillowcase, shake each one flat, separate colors, check impurities, pick it out and wash it again; Don't leave the unfinished washed cloth for more than 8 hours. It is easier to iron by sprinkling it wet before ironing.

② Turntable ironing: ironing heavy clothes (clothes and hats of kitchen staff); The things to be ironed are laid flat on the countertop (the countertop must be kept clean at all times to avoid getting dirty); Step on the bottom to start the turntable; Be careful not to crush the buttons when ironing clothes.

③ Ironing of shirt collar, sleeves, chest, back and shoulders: the stainless steel plate must be wiped clean before starting work every day; Heat-resistant cloth must always be kept clean; Press the red buttons on the left and right desktops to iron clothes, and press the flat board to release power; Cut off the heat-resistant buttons, iron them and sew them on; The surface of stainless steel pressure plate is often wiped, and the dirty spots are ground off with fine sandpaper and then coated with detergent; If there is a movable shirt board support board, take it out and iron it before inserting it back; If there is a support plate for fixing the shirt collar, iron the reverse side first, and then iron the front side. The reverse side takes a long time and the front side takes a short time.

④ Steam ironing: This ironing method is used for high-grade products with delicate cloth, light texture and no high temperature resistance; Spread the clothes on the table, press the cover plate and add steam for one minute; Press and remove the gland plate and clean it (keep the gland plate and heat-resistant cloth clean to help them absorb dust).

⑤ Molding ironing: a special machine for ironing suits, coats, dresses and cheongsam; Clothes are hung on herringbone cloth bags, clamped by front and rear fixing plates, and the steam switch is turned; According to the volume of clothes, pull the blowing plate and turn off the steam after one minute.

⑥ Hand ironing: the part that can't be ironed by auxiliary molding; Treatment of special materials (low temperature); Unplug the power plug during non-working hours; Iron always keeps bright.

3. Washing, sorting and returning guest clothes

(1) clothing collection

① The laundry technician takes the laundry basket to each group and collects the washed and ironed clothes.

② When collecting bulk clothes, put them separately according to the types of clothes, and try to put the clothes with the same room number together.

③ Put the shirt on the shirt packaging table for processing.

④ Hanging clothes: Fill in the room number on the sign paper, nail it on the hanger, and hang it on the hanger according to the order of the floor room number.

(2) Check clothes

① Standardization of laundry equipment

② Check whether there are any clothes that don't need to be washed back or ironed again. If such a situation is found, it should be dealt with again as soon as possible, and the washed and ironed clothes should be checked again.

(3) If buttons and cracks are found, please pick out the sewing personnel between the fabrics to repair them.

(3) packaging

① Generally, after a single piece of clothing is folded, it is wrapped in a plastic bag, sealed with a sealing machine, the room number is filled in the plastic bag, and the shirt is wrapped with a shirt board, a collar lining and a belt.

(2) Socks, underwear and handkerchiefs should be packed in a bag according to the same room number, and the type and quantity of the laundry list should be checked. After checking, they should be wrapped in plastic bags, sealed with adhesive tape, and then the room number should be filled in the plastic bags.

(3) put the tie in the pad frame, fill in the room number in the pad frame, then put on a plastic bag and hang it on the hanger in the order of the floor room number.

④ Pack clothes with the same room number together.

⑤ Pay attention to whether the clothes specially handed over by the guests are really packed.

(4) Check the laundry list

(1) In principle, check while packing, and then check whether it is consistent with the quantity on the laundry list after packing, and pay attention to whether there are other registrations.

(2) Check, put the laundry list on the plastic bag, and indicate the number of packages and hanging numbers on the laundry list.

(3) If there is no packaging and only clothes are hung, stick the laundry list on the hanger.

(5) Finishing

① Packaged and checked clothes are placed in the wardrobe of the packing desk in the order of floor and room number.

(2) Arrange neatly on the delivery truck from bottom to top according to the floor and room number.

(3) Guest clothes are also hung on the delivery car in the order of floor and room number.

(4) Check all guest clothes with the housekeeping daily guest clothes cleaning registration form, so as to check the number of pieces and ensure that all guest clothes have been washed and returned on that day.

(6) Send clothes

(1) After sorting and checking, pack the clothes on each floor separately, put them into the stainless steel clothes delivery car from bottom to top, get the keys from the housekeeping department and sign them.

(2) according to the order of each floor to the warehouse.

(3) Check the arrangement according to the room number, number of bags and number of clothes hanging. First, send the guest clothes to the room according to the room number recorded in the "Guest Clothes Daily Receiving and Sending Control Table".

④ If the guest room is hung with a "Do Not Disturb" sign or chained in the room, don't disturb the guest, take the clothes back to the warehouse, and indicate the date, room number, time, reason and sender's name on the floor ledger.

⑤ If this is not the case, gently knock on the door to indicate that it is a laundry attendant, and then ask, "May I come in?" If the room responds, if not, you can open the door directly with the floor key and deliver the clothes to the room. Pack your clothes and put them neatly at the end of the bed. Hang the clothes in the closet of the room and then gently close the door.

6. If the room doesn't respond when knocking at the door, open the door and find the guest sleeping. In this case, if you send it in, you should immediately quit, take the clothes back to the warehouse gently, and make a clear note on the account book.

⑦ If there are guests in the guest room, pay attention to etiquette, greet with a smile, politely ask the guests if they can send clothes in, and be sure to close the door gently after delivery.

⑧ After delivering the guest's clothes, return the floor key to the housekeeping office and sign it. When you return to the laundry room, you should also sign the laundry delivery book to show your responsibility.