Training plan scheme

In order to ensure the safe and smooth progress of things or work, it is often necessary to prepare a specific, detailed and targeted plan in advance. The content of the plan is mostly the work of the superior to the subordinate or the work involving a large area, which is generally issued in the form of "file header". Do you know what kind of plan can really help us? The following are six training plans I have compiled. Welcome to reading. I hope you will like them.

Training plan 1 1. The purpose of training mainly emphasizes why training is generally to enhance service awareness and improve the quality and skills of employees.

Second, the training target: the training target includes new employees and on-the-job employees of the hotel.

Third, the training content: knowledge ..

Training requirements

One: during the training period, the tooling and personnel are required to be clean and tidy.

Two: Hard objects such as mobile phones/cigarettes/keys and employees' three treasures are not allowed to be worn during the training.

Three: During the training, you are not allowed to joke, chat or fiddle, and report any problems loudly.

Four: when practicing the station, you should arrange the standard standing posture and position from high to low.

The training time is 60 minutes.

15 minutes: physical training for all staff: requirements for cross-erection (including price evaluation of a single room)

15 minutes: Use the courtesy language of the waiter's seat.

30 minutes: the trainer will suggest several waiters to actually operate the orientation process (the rest of the employees will continue to take shape).

Provided by the seat:

Good evening and welcome to the North Shore of Gold.

2. VIPs, do you have a reservation?

Hello, distinguished guest. What is the name or mobile phone number of the subscriber?

Dear guests, hello. Can I arrange a China set meal for you?

5. The room rate is 348 yuan, and then 278 yuan is not invoiced. Do you think it's okay?

Hello, distinguished guest, this way to your room, please follow me.

7. How many distinguished guests are received on this floor?

Thank you, good evening, and welcome to the North Shore of Gold.

Hello, distinguished guest, please come to your room this way.

This is your room. Have a good time.

VT target language:

Good evening. Welcome to the North Shore of Gold. Has the distinguished guest made a reservation?

B 1。 Five people arranged a room for me.

B2。 There is room 2 1 1. Where is it?

A2。 Hello, VIP. What is the name or mobile phone number of the reservation?

{After the customer explains the information, the waiter checks with the host to confirm the room status}

Hello, VIP, your room is this way. Please follow me.

How many VIPs does an X floor receive?

Roger that. Thank you. Good evening. Welcome to the North Shore of Gold. Hello, distinguished guest, please come to your room. Have fun for you!

The second part of the training plan, the guiding ideology

Guided by the Outline of the National Medium-and Long-Term Education Reform and Development Plan, with the aim of improving teachers' quality and promoting their professional growth, with the core of strengthening teachers' teaching ability and the focus of improving teachers' professional ethics and professional level, teachers are trained in business theory knowledge during the winter vacation.

Second, organization.

Set up the "Leading Group for Teacher Training in the Winter Holidays of No.25 Middle School" to be responsible for the arrangement, arrangement, implementation, data collection and assessment of teacher training.

Third, the main content of learning

1. Learn the interpretation of the new curriculum standard, and clarify the detailed discussion of the new curriculum standard in terms of curriculum objectives and contents, teaching concepts and learning methods, and evaluation purposes and methods.

2, to carry out the second season "local. Features. Development "teacher forum activities. This paper discusses the teaching method and effect of "developmental classroom". This paper discusses how to deal with the content of teaching materials, choose teaching strategies, teaching means and teaching methods suitable for students, and pursue the maximization of classroom teaching effect.

3. Carry out research activities to build an effective classroom teaching model-problem teaching method, and explore the problem design of "developmental classroom" teaching, so as to achieve seamless connection between the eight links.

4. Organize teachers to study the knowledge of this subject in depth, study the examination questions in the past three years, find the law of proposition, and improve teachers' professional ability.

5, each discipline focus on a collective lesson preparation, familiar with the next semester's textbook content.

Four. Training time and place:

Time: 20xx65438+1October/kloc-0-65438+1October 26th.

Venue: No.25 ladder classroom.

Verb (abbreviation of verb) training goal

Teachers in the whole school.

Training arrangement for intransitive verbs:

20xx 1 concentrated learning schedule for teachers in winter vacation (omitted)

Seven. Training requirements

1. All teachers take winter vacation training seriously and must obey the training arrangements of the school.

2. Attendance is required during training.

Report for study at 8: 30 am-10: 30 am and 2: 30 pm-4: 30 pm every day, so as to ask for leave.

3. During the teacher training, carefully write study notes and experience.

Eight, training assignments:

1, write an article about the experience of learning "Interpretation of New Curriculum Standards". () 1500 words or more, and the electronic manuscripts cannot be identical, and the submission time is March 2, 20xx.

2. The teacher has been testing this subject for nearly three years, and the exam has begun. Teacher Letimei wrote a teaching case, about 2,500 words, and the electronic draft can't be the same, and it will be closed on March 2, 20xx.

3. All disciplines concentrate on preparing lessons collectively and make teaching plans and progress for the next semester.

In order to make interns and new employees adapt to their jobs as soon as possible within half a month, devote themselves to their work roles, provide services for guests (such as cleaning rooms, toilet sanitation and other simple services in work), and standardize the overall level of rooms, the following training plan is specially formulated.

Details are as follows:

First: pre-explanation, work before and after the training course;

Work before shift:

1. Check the hygiene of the elevator hall in the corridor.

2. Patrol and check the room, prepare yourself, hang up the sign and clean the room immediately.

According to the situation of the day, some floating people will be mobilized to rob the house at any time. Work after work:

4. Prepare the car, count the quantity of cotton cloth and clean the service room.

5. On the same day, the handover with the middle shift failed to be handled in time and reported.

6. Hand over the items left by the guests in time, and don't store them in the service room or handle them privately.

Two: during the training period, the contents and standards of knocking on the door, cleaning the room and bathroom will be added.

Strengthen inspection and supervision, and give some examples of problems that happened before (focusing on the problems that often happened in the training work before, all kinds of hard rules, such as floor drain, lampshade, switch, telephone, bedstead, bed wool, etc. );

1. Don't chat, laugh or talk loudly in the room at work.

2. During the duty, the employee's mobile phone must be set to mute or vibrate, and it is not allowed to answer the phone in the guest room.

3. Don't make personal calls or long-distance calls from the guest room phone while on duty.

4. Tea stains and dirty stains on the carpet in the room should be handled at any time.

5. Wallpaper, shoe prints on the skirting board, dirty marks can be found at any time and handled at any time.

6. Make the bed: 3 minutes to clean the room: 8 minutes to clean the bathroom: 10 minutes to replenish guest supplies: 3 minutes to suck the floor: 3 minutes to make rounds: 1 minute.

Third, the requirements and standards for the placement of articles that run through the training room at the same time;

Fourth, the procedures, contents, standards and precautions of rounds. After the training, the old waiter leads rounds every day until everyone finishes the work independently;

1. After drinking each wine, you must fill in the wine list truthfully and ask the guests to sign it, and send it to the front desk in time for handover and supplement.

2. If there are more than 5 rooms during the rounds, the floor attendant will concentrate on the manpower rounds and the foreman. The supervisor assisted in rounds.

3. If there is no wine list during rounds, you should check with the front desk before filling it out to determine whether the guests brought it to the front desk.

When someone is in the room, wait for the guests to leave the room at the door before making rounds.

5. Be sure to check a room and report a room when making rounds.

6. The items left by the guests should be reported to the front desk in time to determine whether to take them away, and the unwanted items should be handled uniformly after being handed in.

7. Fill in the quantity, time, name, date, unit price and total price of the documents truthfully and clearly.

Five: the use of walkie-talkies and its related regulations;

1. Check the walkie-talkie at any time, and notify the replacement in advance if the battery is insufficient.

2. The walkie-talkie must be carried with you and not stored at will.

3. The walkie-talkie must be handed over on the floor, such as eating, going to the toilet, sending cotton goods and sending documents to the front desk.

4. Use walkie-talkies, speak clearly and accurately, and use honorifics.

5. After the succession, the handover shall be carried out according to the regulations.

Six: the correct use of floor keys and related regulations;

1. Hand luggage shall not be used to get electricity or store working vehicles.

2. When opening the door for the guest, be sure to check, show the door opener or call (front desk) to check the identity.

You must hand in your keys on the floor during work, such as eating, going to the toilet, sending cotton goods, sending documents to the front desk, etc. , in order to work smoothly.

4. Do not mix with metal objects to avoid degaussing and ensure the normal use of the room card.

5. When the door is opened, there will be other displays when the battery of the door lock is low, and it should be reported to replace the battery in time.

Seven: explain carefully the method of not wiping dust with cotton cloth and using cotton cloth correctly;

1. Never wipe the dust with cotton cloth, and punish anyone you see.

2. Put an end to the use of toilet cleaner to accumulate countertops, tubs, basins, walls, etc. And see a punishment.

3. Wipe the cup with the designated cup cloth.

4. When changing cotton goods, count the quantity truthfully.

5. When using the toilet cleaner, pour the toilet cleaner into the gong bucket, and then scrub and rinse it after it works.

6. If it is found that it is not the cotton cloth of the hotel, it should be reported for replacement in time.

Eight: precautions when collecting clothes;

1. Check whether the quantity of the guest's clothes is accurate.

2. When receiving the guest's clothes, check whether the guest's clothes are damaged, and if so, make a special note.

3. Check carefully whether there are any items left by the guests in their clothes pockets.

4. The time to return the guest's clothes after the inspection at that time.

5. If there are any emergency guest clothes or guest clothes that need special treatment, report to the superior in time.

Nine: the relevant regulations and requirements of housing, pay attention to the main points;

1. It is forbidden to rummage, take away or touch the guest's belongings.

2. Just check whether the TV screen is clear, and the channels locked by the guests themselves shall not be changed.

3. Don't throw away the teacups and drinks in the guest room if there are any food and drinks put in by the guests.

4. If DND is started in front of 12 am, or the room is not allowed to be cleaned for several days, report to the foreman in time.

5. Find dangerous goods or reactionary books, magazines and suspicious people in the room and report them in time.

6. Report the guests' valuables in time and register them (such as gold and silver jewelry, mobile phones and more cash).

7. How to clean the room when there are guests: according to the situation and the requirements of the guests, simply clean and tidy up.

8. Each room should be kept clean and cleaned after 10 am.

Ten: explain the workflow of each shift;

Specific time: every Thursday at 4: 30 pm.

Specific provisions:

1. Every employee participating in the training should bring his own training record book, which will be explained by the supervisor.

2. After the training, each employee fills in his own training file.

3. When training, set the phone to vibrate or mute.

4. The actual evaluation is conducted by the supervisor on a regular basis.

5. When on duty, if it is found that the waiter did not make the room according to the corresponding procedures, the foreman should explain it during this training period.

According to the coal mine safety production policy and "coal mine safety regulations", focusing on "management, equipment and training", it is one of the important tasks of coal mine safety production to improve the quality of workers and master modern equipment technology and excellent skills. There is an urgent need to strengthen staff training, especially for special operations and major positions. Combined with the actual work and years of training in our mine, the special operations and main post training plans are formulated as follows:

I. Basic information

(1) employees

At present, there are 160 employees, of whom 157 have passed the training and obtained the employment certificate. Unqualified personnel must re-participate in the training until they obtain the work permit. Staff training mainly adopts the following three ways:

1. Invite qualified technical teachers to the mine, and let them conduct face-to-face training for some employees of our mine and conduct strict assessment. If the score reaches 60 or above, they will be considered qualified. Only after passing the training and obtaining a work permit can they take up their posts. There are 157 people in our mine who have obtained work permits. Re-training with a score below 60 points can only be started after passing the training, and then the assessment will gradually realize the transformation of high standards and high levels to meet the needs of coal mine safety production.

2. Use the pre-shift and post-shift meetings to educate and train employees, learn relevant laws and regulations, safety regulations and technical measures, and conduct on-the-job teaching to enable them to master operational skills and skills.

3, take the method of mentoring, choose high technical level, strong professional level, and

Responsible personnel teach each other hand in hand, and constantly improve their professional level in the actual working face to meet the needs of safe production.

(2) Training of special operators

1. At present, there are 2 winch workers, all of whom have been trained in rotation and have received work certificates and certificates.

2. There are 10 gas inspectors, among whom 10 gas inspectors have been trained by qualified units and obtained employment certificates.

3. There are 9 safety officers, 9 of whom have passed the training.

4. There are 65,438+065,438+0 blasters, all of whom have received professional training and obtained qualification certificates and employment certificates, but vocational education and skills training need to be strengthened.

5.4 water exploration personnel shall be trained by qualified units.

6. Four signalmen have been trained, but they need further training.

7. There are 3 main fan drivers, and 2 have been trained. 1 Need to be retrained.

8. There are three lamp installers, three of whom have received training and three of whom have received retraining.

9. There are 4 dustproof workers, 2 who have been trained, and 1 person who needs training.

10, there are 6 monitoring dispatchers, 4 of whom have been trained and obtained certificates, and the other 2 need training.

Second, the training arrangements

In view of the above situation, the training task of special types of work in our mine is still very heavy. We will actively send relevant personnel to participate in the training and strive to improve the quality of special types of work.

1, training or retraining gas inspectors, safety officers, dispatchers and other types of work shall be conducted by dispatching, so that they can be conscientious in their jobs and have excellent skills, solve practical problems in practical work and ensure safety in production.

2. Invite qualified and skilled teachers to the mine by inviting them in, and let them face-to-face train some special types of work in our mine for strict assessment. Those who reach 60 points or above are considered qualified, and those below 60 points are retrained, and then the assessment gradually realizes the transformation of high standards and high levels to meet the needs of coal mine safety production.

3. Make use of pre-shift and post-shift meetings to educate and train some types of work (such as water exploration), learn relevant laws and regulations, safety regulations and technical measures, and conduct on-the-job teaching to enable them to master operational skills and skills.

4, adopt the method of mentoring, choose high technical level, strong professional level, responsible personnel to teach, and constantly improve the professional level in the actual working face to meet the needs of safe production.

5. Take "one-on-one" assistance activities, so that those who "know a little, but don't know much" can become more skilled in work skills, master excellent skills and become the backbone of production work.

Goal 5 of the training plan: train the store manager into a qualified agent assistant or agent manager within one month.

Counseling staff; The manager of each store manager personally teaches. (Supervisor appointed by the company)

Counseling content and requirements;

First, let the store manager know and be familiar with the workplace and work partners as soon as possible, and learn to guide them correctly.

1, the supervisor should arrange the store manager to work all day and have enough time to study and consolidate, and the store manager must teach in person.

2. On the first day, introduce the store manager to all colleagues in the store, and let the store manager know the daily gfd needs of the store staff, as well as the scheduling methods and rules of our store.

3. The store manager learns to be a greeter and how to introduce the goods in one sentence. The store manager follows up whether the clothing introduction method of the store manager is correct and gives timely guidance.

4. After the weekly meeting, the store manager will provide the marketing center with a report on the manager's working mentality and shopping guide performance.

5. After the weekly meeting, the manager should provide a copy to the marketing center.

Second, let the store manager, as the head of the service group, learn how to do a good job in customer service and how to improve the atmosphere of the store.

1, let the store manager, as a service personnel, not only constantly improve and perfect his service quality and skills, but also help and find existing problems and propose improvement methods when serving colleagues.

2. During the daily business hours, the store manager should make the sales atmosphere in the store active and improve, find the peak and downturn periods of passenger flow and make adjustments.

3. After the weekly meeting, the store manager will provide the marketing center with a report on the effect of the store manager's service.

4. After the weekly meeting, the manager should provide a copy to the marketing center.

Third, let the store manager be the leader of the display group and learn to display goods and store layout.

1. Ask the store manager to adjust the merchandise display in the store every day. During the daily low passenger flow, the number of times is not limited, and the reasons for the adjustment are reported to the store manager.

2. The manager observes and summarizes the influence of display adjustment on sales every day.

3. After the weekly meeting, the store manager will provide the marketing center with a report showing the work effect of the store manager.

4. The store manager will provide a copy to the marketing center this week. .

Fourth, let the store manager, as the person in charge of the goods, learn to analyze the reasons for the best-selling and unsalable goods.

1. As the person in charge of commodities, the store manager reports the top 5 commodities in our store every day and analyzes the reasons. At the same time, report the top 5 unsalable goods in our store and analyze the reasons. The manager asked the manager to report publicly at the daily meeting. Convenient for the next day's sales work.

2. The store manager shall fill in the replenishment form and the goods delivery form, and return to the company for replenishment after being audited by the store manager. 、

3. After the weekly meeting, the store manager will provide the marketing center with an analysis report on the daily sales effect of the store manager's goods.

4. The store manager will provide the marketing center with the analysis of the reasons for the best-selling and slow-selling goods this week.

Five, let the manager continue to perform the duties of the commodity group, learn to store commodity management.

1. The store manager continuously analyzes and reports the reasons for the smooth and unsalable goods every day. The manager has a meeting after work every day to listen to the report and announce it at the meeting.

2. The store manager puts forward the main promotion suggestions and display suggestions of goods every day, and submits and summarizes the main promotion effects of the day at work or after work.

3. After the weekly meeting, the store manager shall submit an evaluation report on the main promotion effect of the main promotion goods to the marketing center.

The store manager reported to the marketing center this week how to promote the sales of goods through display and personnel promotion.

Six, let the manager as a cashier, learn the knowledge of goods in and out of the warehouse registration cashier.

1. Let the store manager serve as cashier, understand and master the cashier process, and understand the off-duty handover of petty cash and working capital. The store manager should supervise the cashier speed, cashier service, cashier accuracy and cashier handover.

2. Any goods entering or leaving the warehouse must be registered as required, and the manager needs to check whether the daily records of purchase, sale and storage are correct and clear.

3. After the weekly meeting, the store manager provides the marketing center with a report on the accuracy and rapidity of the store manager as a cashier and a report on the registration of goods.

4. The store manager provides a copy to the marketing center twice > and >.

Seven, let the store manager as an assistant to learn to hold meetings to make accounts.

1, the store manager is responsible for the actual management of store affairs, and the store manager is only responsible for guiding the work.

2. The store manager manages the purchase and sale accounts, and the store manager will audit the accounts every day.

3. After the weekly meeting, the manager will provide the marketing center with a report on the actual operation and management plan of the store.

4. After the same meeting, the store manager will provide the marketing center with a report on the ability and accuracy of the store manager to handle daily affairs and make accounts.

The manager will participate in the management of the store after accepting the evaluation of the marketing center.

6. The manager should provide a personal data and ability evaluation report of the manager to the marketing center.

Summary: The store manager can master the above seven points in one month, and the counseling time is too short, so he can only master the actual operation of the store roughly and systematically. There will be many problems or improper handling in actual management in the future. While working independently, the store manager must strengthen the contact with all departments of the company. Continuously improve their own quality and management level in the long-term work. Strive to be the effective manager of Hongxianger's big family, develop with Hongxianger, make progress with Hongxianger and improve with Hongxianger.

Training Program 6: Children's health education is an education with health as the goal and health science and sports science as the content, and it is also an education to protect children's health and promote children's mental health.

First of all, in the process of children's health education, we should enrich children's health knowledge, teach children the methods and behaviors to promote and maintain health, and let children develop good living habits, health habits and physical exercise habits.

It can be accomplished through rich knowledge, action and behavior practice, explanation and demonstration, sports games, behavior training and habit formation.

Secondly, in the process of children's health education, we should give full play to various functions of health education.

1, combined with daily life

Every link in daily life can be used to carry out health education for children. For example, how to go to the toilet can be done casually; For another example, the consciousness and methods of self-protection can be infiltrated through outdoor games. Physical exercise is carried out through morning exercises, body swimming and sports equipment. ......

2, combined with other disciplines.

Make it lively and conform to the psychological characteristics of children. For example, teaching health knowledge in the form of nursery rhymes, etc ... Finally, in the process of cultivating children's healthy behavior, collective education and individual education should be combined. First, educate the group, change the behavior and health habits of the whole group, and influence the formation of individual behavior.

The specific contents of health education are as follows:

First, physical quality.

1, can play games with basic actions.

Walking and running within the prescribed scope; Flee around; Walking and running on straight lines and curves; Jump, throw, climb, etc.

2. Basic gymnastics

Can listen to music and do imitation exercises; Will line up one by one; Will walk in circles one by one.

3, the use and operation of sports equipment

Can play slides, rocking chairs, climbing frames and other large sports equipment; Can roll the ball and pass the ball; Can ride a tricycle and so on.

4. Willing to take three baths

5. Willing to participate in various sports activities and games.

Second, good living and hygiene habits.

1, the cultivation of self-care ability

Will eat happily, not picky about food, and initially cultivate good eating habits; Will take the initiative to drink water, initially understand the truth of not eating snacks; Be able to go to bed, get up and eat on time; Not afraid of health examination and vaccination, willing to receive treatment when sick.

2, the cultivation of life hygiene habits

Will keep all parts of the body clean and learn how to wash; You can use your own towels and cups; Can keep the surrounding environment clean, and initially know the significance of environmental protection; Know the names and functions of human organs, and have a preliminary understanding of protection methods; Make a good life plan.

Third, protect yourself.

Understand that you should pay attention to safety when crossing the road, taking a car and playing outdoor sports equipment; Help children understand the safety knowledge in daily life; Know not to put foreign objects in your ears, nose and mouth; Know not to trust strangers.