Traditional Culture Encyclopedia - Hotel franchise - Format and model essay of complaint letter

Format and model essay of complaint letter

The format and style of the complaint letter are as follows:

Format:

The title should be written: complaint, complaint or complaint. Under the heading, you should state the nature and type of the problem you complain about. Such as: "counterfeit famous brand", "adulteration is false" and so on. Then write down the contents of the complaint and the problems reflected. This part should be realistic and clear at a glance, and should not be ambiguous. Don't exaggerate or narrow the facts because of anger or ulterior motives.

Finally, the complainant's opinions should be reasonable and reasonable, and it is not unreasonable to make trouble for others; Accurately quote relevant regulations, do not take them out of context, and provide accurate evidence. The complaint shall also state: the complainant's name, gender, unit, nationality, occupation and address; The name and unit of the respondent; Evidence materials, names of witnesses and time of complaint.

Fan Wen:

Travel complaint letter

Cause: 654381at 8: 00 a.m. on October 30th, two people, one big and one small, arrived in Haikou and stayed at Kaifeng Hotel on Binhai Avenue 1 18. A local friend brought a travel leaflet to help us contact the business people on the leaflet. 10: 30 or so, in Kaifeng Hotel, room118, signed a travel agreement with Anx to pay for 400 yuan /2 people.

Sign up for a three-day and two-night pure play tour group in Sanya, Haikou. When signing the agreement, the business personnel are unwilling to specify the detailed itinerary, just in case, please write it briefly. Because I trusted my friends and wanted to stay in Haikou for a few more days after my previous trip, I still needed to join a group, so I didn't ask for an invoice at that time.

Who knows, a very unpleasant thing happened during the trip, which made us have to complain to your department: the quality of the tour guide is low and the attitude is poor. No tour guide card. Very little explanation, no initiative. Bring "relatives". Unreasonable increase in expenses. Stay with the tourists and get off early.

Attachment:

Travel agreement, front leaflet, back leaflet, contact number of tour group members, factory visit card and tour guide's travel fund receipt.