Traditional Culture Encyclopedia - Hotel franchise - I want to do hotel sales. How can I find a customer?
I want to do hotel sales. How can I find a customer?
(1) Visiting customers:
1. Call in advance to make an appointment.
2. Take a business card to visit, ask new and old customers about the hotel, record the advantages and disadvantages of the hotel proposed by the guests, and ask the guests about their personal hobbies and tastes.
3. Thank the units and individuals who have signed the agreement (and those who want to renew it) for their long-term support and love, and look forward to their continued spending in the hotel; For new customers, understand their consumption needs and record their opinions, and follow up regularly.
(2) Feedback:
1. Feedback the guest's opinions to the room manager.
2. Feedback the guests' opinions on catering to the restaurant manager.
3. Feedback the guests' opinions on hotel hygiene to the relevant department managers.
4. Feedback the guests' opinions on hotel services to the managers of relevant departments.
5. According to the location and consumption of the hotel. Do a good job in promoting relevant holidays and anniversaries.
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