Traditional Culture Encyclopedia - Hotel franchise - Work plan for safety week
Work plan for safety week
Work plan for safety week 1
1. Attend the weekly hotel meeting at the hotel in the morning: announce the completion of last month's tasks and the tasks planned for 65438+February, and all departments summarize and plan; Strengthen the capture of meeting information and do a good job of supplementing meeting information; Do a good job in the collection of accounts receivable at the end of the year as an important year-end assessment index; Christmas activities will be held soon, so do a good job in the publicity of Christmas activities; Near the end of the year, all departments should do a good job in winter safety "three defenses" and summarize and plan their weekly work.
In the morning, I participated in the "Back to Childhood" outdoor activity organized by Tian Dan. In the afternoon, I participated in the "24 Skills of Closing a Sales Deal" trained by Liu Jingli. The differentiated detailed sales skills and vivid cases experienced by Liu Jingli are very practical, and these skills will be applied in actual combat in the future.
2. Bring a guest of a trading company to pay the conference deposit of 5438+ 10 in the morning, and go to the financial coordination to receive the invoice; In the afternoon, I made a strange trip to Huacheng International Center in downtown area, signed agreements with two clients, namely, Shanghai Nursing Home Henan Branch and Henan Nanpu Chemical Co., Ltd., and made weekly work summary and planned work summary.
3. Show the meeting place to customers in the morning, which is a year-end meeting, and will do a good job in tracking the information of this meeting; Make quotations for customers and send meeting pictures to customers for reference; Send the invoice to downtown Zijinshan Yuxing Trading Company to discuss the details of the meeting; A customer went to Ziding for a strange business visit and signed an agreement.
Today, I started a strange visit to huanghe road Jin Jing Building, and then Liu Jingli took me to Zhongfu Building, Advertising Building and Huacheng International Center. Today, * * * signed an agreement with two customers, so it is not convenient to write the specific unit name. We will report it to the leadership office in time and make records. Call the seminar director who is interested in the meeting in the afternoon. The meeting has been decided not to be held in our shop. The reason is that it is far from the urban area and the traffic is inconvenient.
I made a strange visit to Huacheng International Center today. About 30 strangers visited us today, and one customer (from a travel agency) signed an agreement. This office building is large in scale, with about 90% companies moving in and a small vacancy rate, but new companies account for about 30%. We should do a good job of tracking and visiting this office building in the future.
Work plan for safety week 2
1. Improve various rules and regulations to ensure the safety of Microsoft Building. Ensure the safe operation of building fire protection, ensure the fire safety of the building, and be foolproof. Constantly improve and abide by various rules and regulations in the work, use system managers to patrol the building and various surrounding places regularly, find potential safety hazards, coordinate other departments to make rectification in time, and put an end to all safety accidents.
2. Cooperate with the supervisor to conduct pre-job fire safety training and assessment for new employees. Those who fail the examination are resolutely not allowed to take up their posts.
3. At the same time, better cooperate with the central control room to finish the work quickly.
4. Strengthen the familiarity and competence of team members in various positions (front desk, underground parking command, patrol security), so that each team member can be versatile and develop in an all-round way.
5. Strengthen the assessment of team members from the aspects of dress, polite language and etiquette, and show them to customers with a brand-new look.
6, usually pay more attention to the ideas of the players, often communicate, care and love the players. Talk to individual players with poor performance, help them find out the existing problems and encourage them to make a leap in improving service quality in the new year.
7. Rectify the security dormitory. Learn from the management of military dormitory, learn from good dormitory management experience, make it neat and clear, drive the management of the whole dormitory, and let everyone enjoy life better!
8. Carry out learning and reading activities. Team members don't pay much attention to learning after work. They should make detailed learning plans, change this habit of not learning, send more materials, or write learning experiences to urge and encourage team members to learn. Character is to learn the knowledge of security service business and improve the quality of team members in an all-round way.
Work plan for safety week 3
First of all, the same common task
1, stop the security guard on duty day by day, and make relevant records, spread the propaganda of anti-theft and fire prevention, and avoid all violations of security rules.
2. Stop reflecting on employees' appearance before daily shift, and stop training on rules and business common sense.
3. Strengthen the harmonious stamina of security personnel and various parts, play the role of inheritance, help and guidance, and foster strengths and avoid weaknesses.
4. Cultivate every employee with excellent enterprising spirit and objective initiative, obey the guidance and layout, implement the work objectives efficiently, and realize the obligation of subordinate handover with a leisurely attitude.
5. Make a good hand-over record so that every employee can understand the off-duty situation, and the security supervisor needs to stop the strict inspection of the record.
Second, safe handling.
1. Implement the rules of handling public security cases of Xiamen Public Security Bureau, carry out mass prevention and treatment, and build a system of handling public security cases and related rules for public security staff to study hard, start from themselves and pay close attention to implementation.
2. Strengthen the outlook on the market, prevent suspicious employees and related employees from entering the market area, and stop theft and sabotage.
3, do a good job in the whole market closed security defense task, be prepared to avoid accidents.
4. For nervous guests and large-scale events, the security team will select the best strength to form an amateur bodyguard team to ensure the safety and order of all tasks.
5. Strictly strengthen the handling of external decoration personnel. Foreign decoration workers must go to the relevant parts of the market for cancellation, go through relevant procedures, understand safety education and implement irrelevant regulations, and enter before approval, and respond to violators.
6. Strengthen the external disposal of the security team, stop the monitoring of the on-site construction of external decoration personnel, and eradicate potential safety hazards; Strictly implement the relevant track system for employees to enter with the number plate; Guide non-motor vehicles to park at designated locations, and it is strictly forbidden to stop and place them indiscriminately; Stop thinking seriously about going out.
7, strengthen the training of employees, so that they have better stamina to deal with all kinds of emergencies, to achieve the goal of efficient completion of the task.
Third, establish and train security forces.
1, enhanced Happy Security Team management system, semi-militarized management of employees, strengthening one-sidedness of employees in view of their disadvantages and lack of all-round skills training, stopping skills training every Monday and Wednesday, and regularly patrolling posts every day to urge employees to complete their tasks better.
2. Establish the overall abstraction of the security team, which has strict requirements whether going to work or going to work. It is characterized by automatically greeting the host, serving food, keeping the appearance clean and tidy, and behaving, even if it is to meet the requirements of the host as soon as possible.
Fourth, help put out the fire
1. All security personnel are task firefighters. It is required that every employee who leaves his post must have "four understandings": knowing fire danger, fire prevention methods, fire extinguishing methods and fire escape methods. Understand the "four meetings", that is, the "four meetings" will report the fire, use fire extinguishing equipment, put out the initial fire and evacuate the staff.
2. For all security personnel, stop the teaching and training of common fire protection knowledge to improve their understanding of fire safety, and stop many fire emergency drills and trainings twice a year to improve the emergency stamina of the security team.
Chapter 4 on Work Plan of Safety Week
First, its own aspects:
(1) Play an exemplary role in the work, requiring employees to do their own jobs, such as labor discipline and work, constantly sum up and strengthen their studies, and strive to improve their own quality and management level;
(2) Further improve various rules and regulations and work processes, implement institutionalized, standardized and standardized management, supervise and guide the work of security guards, and implement them in every detail;
(3) In my usual work, I will further strengthen communication and exchange with security guards, understand the ideological trends of employees, care about their lives, help them solve problems and difficulties in their work and life, let them feel the warmth of their big family, improve their work enthusiasm and collective cohesion, and thus improve their service quality and service level;
Second, strengthen the ideological education of employees.
Improve employees' safety awareness, thus strengthening their sense of responsibility and obedience;
Three, to further strengthen the safety work flow and work system and details of the training.
(such as succession system, inspection system, labor discipline, etc. ) employees are required to work in strict accordance with processes and standards, so as to improve their work skills and service level.
Fourth, vehicle management:
(1) Strengthen the training of employees in vehicle management, such as commanding parking, inspection and prompting;
(2) Employees are required to be in place as always: (i.e. ① security personnel are in place; (2) command parking in place; ③ Vehicle inspection is in place; 4 prompt reminder in place; ⑤: Registration norms are in place), especially the reminder and management of electric vehicles, motorcycles and bicycles;
(3) Strengthen patrol inspection and carry out work in strict accordance with the patrol inspection system;
(4) In short, every car should be parked, inspected, reminded and recorded in order to ensure the safety of carts and cars.
Five, in terms of fire protection:
(1) Strengthen the training and assessment of employees' fire control knowledge and operation, enhance employees' awareness of fire control safety and preventive ability, and let employees know the danger of fire for three times;
(2) In normal work, strengthen communication and exchange with department managers, and discuss the training and assessment methods for employees' fire control knowledge and operation, so that each employee can understand it three times;
(3) Strengthen patrols, increase the number of patrols, read more and smell more during patrols, and pay attention to fire hazards.
(4) After receiving the fire alarm at the front desk, immediately check and report to the chief duty officer or general manager;
(5) When locking the kitchen at 8: 30 every night, carefully check the electricity and gas consumption in the kitchen, and deal with it immediately if there is any situation;
(6) Check and maintain the fire-fighting equipment and facilities every day, and deal with the problems immediately when found, so as to ensure that the equipment is in good condition and effective;
(7) Further improve various fire control systems and fire control files (such as fire fighting plans, safety evacuation plans, inspection records, etc.). ).
Six, public security, do the following work:
(1) Strengthen the training of employees' safety awareness, such as paying attention to suspicious personnel and reminding customers, so as to improve employees' safety awareness;
(2) Further improve and establish various emergency plans. For example, efforts should be made to train and improve the overall professional quality of security guards, enhance their ability to deal with emergencies, and reduce unnecessary property losses of hotels and guests;
(3) Strengthen the inspection and monitoring of hidden dead angles such as floors, warehouses, basements, offices, halls and doorways every day, prompt and remind the guests' vehicles and articles, and handle and record the problems found accordingly.
Chapter 5 on Work Plan of Safety Week
I. Daily work
1. Conduct daily safety inspection, make relevant records, conduct anti-theft and fire prevention publicity, and stop all acts violating the safety regulations of shopping malls.
2. Check the staff's gfd before the shift every day, and train them in polite language and business knowledge.
3. Enhance the coordination potential between security personnel and various departments, play the role of communication, help and guidance, and learn from each other's strengths.
4. Cultivate each employee to have good self-motivation and subjective initiative, obey the arrangement of leaders, implement the policy of high efficiency, and complete all tasks assigned by superiors with a serious attitude.
5, completes the handover records, so that each employee has an understanding of the work situation, and the safety supervisor needs to strictly review the records.
Second, safety management
1. Implement the regulations of Xiamen Public Security Bureau on public security management of shopping malls, implement prevention and treatment by groups, and organize employees of shopping malls to seriously study the public security management system and related regulations of shopping malls, starting from themselves and paying close attention to implementation.
2, strengthen the inspection of the mall, to prevent suspicious and irrelevant personnel from entering the mall area, theft and sabotage activities.
3. Do a good job of public security in the whole shopping mall business premises, so as to give priority to prevention and prevent emergencies.
4. For important guests and large-scale events, the security team will select capable personnel to form a professional security team to ensure the safety and order of all work.
5. Strictly strengthen the management of external decoration personnel. Foreign decoration personnel must register with the relevant departments of the shopping mall, go through relevant formalities, understand safety education and implement relevant regulations, and can only enter after approval, and those who violate the regulations will be punished accordingly.
6. Strengthen the internal management of the security team, monitor the on-site construction status of foreign decoration personnel, and eliminate potential safety hazards; Strictly implement the relevant system for employees in shopping malls to enter with number plates; Guide non-motor vehicles to park at designated locations, and it is strictly forbidden to stop and place them indiscriminately; Strictly check the delivery items.
7, strengthen the training of employees, so that they have better potential to deal with all kinds of emergencies, to achieve the policy of efficient work.
Third, the security team construction and training
1. Strengthen and improve the management system of security team, implement semi-military management for employees, conduct all-round skills training according to their advantages and disadvantages to improve their comprehensive quality, conduct skills training every Monday and Wednesday, and conduct regular night inspections to urge employees to finish their work better.
2. Establish the overall image of the security team. Whether on duty or off duty, strict requirements are required. Personality means taking the initiative to say hello to the guests in terms of customer service, gfd, courtesy and service. gfd is clean and tidy, and the language is polite, so as to meet the requirements of the guests as soon as possible.
Fourth, assist in fire fighting.
1. All security guards are voluntary firefighters, and every employee on duty is required to have "four understandings": knowing the danger of fire, knowing the fire prevention measures, knowing the fire extinguishing methods and knowing the escape methods. Knowing that the "four meetings" will report the fire, use fire-fighting equipment, put out the initial fire and organize evacuation.
2. Conduct fire protection knowledge education and training for all security personnel in shopping malls, improve fire safety awareness, and conduct fire emergency drills at least twice a year to improve the emergency potential of the security team.
Verb (abbreviation of verb) dormitory management
1, security guards' dormitory should be quiet and tidy, and it is forbidden to throw things around in the dormitory.
2. Personal hygiene should be kept clean and tidy and have a good personal image. Wash and change your clothes frequently, and you can't smell.
3. The dormitory should have a matron, who shall be on duty by turns. The matron shall supervise and inspect the health and safety of the dormitory, so as to make the dormitory clean, tidy and safe every day.
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