What are the duties and tasks of the hotel supervisor? What should they do? Don't copy other people's answers.

Preside over the housekeeping office meetings and departmental business meetings.

Supervise and coordinate all room service activities to provide standardized, procedural and institutionalized quality services for residents.

Cooperate and supervise the control of room rental sales to ensure the maximum occupancy rate and the highest economic income.

Responsible for room cleaning, maintenance, equipment depreciation, cost accounting, control, etc.

Ensure that guest room hygiene standards and equipment are in good condition.

Guide the supervisor and foreman of room service center to provide various services for guests quickly and accurately.

Make employee training plan and allocate and mobilize manpower reasonably.

Work closely with the security department to ensure the personal and property safety of guests.

Draw up the annual work plan and quarterly work arrangement submitted to the housekeeping department, put forward the annual consumption budget of all kinds of supplies in the guest room, and provide the purchase list.

Attend the regular meeting of the department above the hotel manager level and report the work of housekeeping department to the general manager in time.

Handle residents' complaints and develop friendly relations with residents.

Check whether the VIP room meets the standards required by the hotel.

Do a good job diary and strengthen quantitative and digital management of work.

Adjudicate work disputes of subordinates.

Care about the thoughts, work and life of subordinates.

Responsibility:

Responsible for achieving the work objectives of housekeeping department.

Responsible for subordinates' violation of discipline and work order.

Responsible for room service standards.

Responsible for implementing the rules and regulations of the hotel and housekeeping department.

Responsible for the security of hotel secrets held by housekeeping department.

Responsible for the sanitary quality and service quality of guest rooms.

Responsible for the safety, fire prevention and theft prevention of guest rooms.