Have experience in hotel work.

Work is not only to get paid, but also to grow and be happy. Don't just work for salary, you should also work for your dreams and your own future. Only by working hard, working hard and having a sense of responsibility can we do better in the future. I'll bring you a sample essay on hotel work experience and feelings, hoping to help you!

Hotel work experience: model essay 1

1. Room sanitation, the floor foreman is the key person to ensure the quality of room sanitation and the last link to control the quality of room products, which directly affects the quality of service to guests. Through more than a month's work practice, I have basically mastered the inspection standards of guest room hygiene, and I can also independently control the overall quality of a room. However, there are still shortcomings, and there are still cases where supervisors and departments are not in place. Through analysis, the overall control of room hygiene is not in place, and the inspection is limited to individual places, lacking overall control. The hygienic quality standard is not high enough, and there are still some neglected places in the inspection. However, through the health inspection during this period, I realized that the foreman's inspection is only to supervise the work of changing channels, and it is more important for employees to clean the room. Therefore, in the next work, I will pay more attention to the cleanliness of the room by employees, improve the hygiene standards of employees, and ensure the first pass of room hygiene.

2. In terms of management, it is no exaggeration to say that "the foreman is a person caught in the cracks". He should be responsible to the superior supervisor, to the subordinate employees and play a leading role. Dealing with the relationship with superiors, peers and subordinates in the work requires more practice and personal experience. In this more than a month, I have basically done very little in this regard, and there is still a lot to go. This aspect will be the place I need to learn most in my future work, not only through books, but also through learning from leaders and colleagues to make up for my shortcomings in this area.

3. In terms of communication, because I worked in Building 5 before, I didn't have much contact with the employees in Building 8 and didn't know much about it. Now when you come to work with them in Building 8, you must get to know each other and establish a good working atmosphere. So this month, I strengthened communication with everyone and got to know every employee to some extent. However, due to the large number of employees, large age span and different personalities in Building 8, it is still quite difficult. I'm also trying to communicate with you. Let yourself integrate into this big team as soon as possible.

4. Communicate with guests. When I became a foreman, the method and mentality of communicating with guests at reception were different from before. Instead of just communicating with the guests and handing them over to the foreman, we should be independent now, handle the dissatisfaction and questions of the guests in our own way, and take the lead in maintaining the image and interests of the hotel in front of the employees. In the past month, I tried to communicate with the guests in charge of the floor every day, from the simplest inquiry about the hotel to the settlement of claims and complaints against the guests. At first, I found it difficult. I didn't know how to speak. I slowly put my heart down to feel the joy of communicating with my guests.

The foreman's work is very complicated and complicated. Through this month's practice, it really doesn't feel so easy, but with the help of director Chen and other shift leaders, I have gradually sorted out some clues. I believe that in the next two months, I will work harder to get everyone to recognize my work.

Experience and feeling of hotel work model essay II

Managers should be good at observing things, finding problems and following up in time. In our daily work, we should do something in our eyes, something in our eyes, someone in our eyes, and something in our eyes. You should be able to express with your eyes, speak with your eyes, find the hesitant problems of the guests at any time, and see the next requirements and plans of the guests in advance. Solve the problem before the guests ask. What you can see in your eyes is the accumulation of experience and familiarity with business and specialty. At the same time, in the practice of management, we should also see our own shortcomings, sum up from difficulties and failures, and any problems will be solved.

First, think in your head.

Thinking with your heart and doing things with your brain is a magic weapon for every manager to solve problems. Managers should be good at thinking, planning the future, analyzing and judging, using their brains diligently, giving more ideas, being consultants, being good at external strategy, being good at internal coordination and learning, collecting and capturing advanced cultural information, changing market information, raising awareness, improving their own quality, improving their sensitivity to the market and responding immediately, so as to bring out a team that conforms to the market.

Second, start solving problems.

Managers must have a firm work style. Management and being managed are always contradictory. As a manager, we must abandon lazy thoughts and overcome the style of pushing each other, dragging our feet and not paying attention to actual results. They should be diligent and hard-working, capable, decisive and quick to deal with problems, emphasizing the practical effect of solving problems and avoiding futility. Sincerely listen to opinions, establish the trust foundation between managers and managed people, stimulate employees' sense of responsibility and pride, stimulate their enthusiasm for work, and provide better services for guests.

Secondly, the management of this person must have the consciousness of "being the master".

First, there is "home" in the eyes.

It is very important for managers to learn to manage their own finances. Under normal circumstances, everyone will think that financial management is a matter of the planning and finance department and has nothing to do with other departments. In fact, it is closely related to all departments of the hotel. Housekeeping's "home" attribute accounts for 70% of the hotel. Caring for these properties and extending their service life will directly create profits for the hotel. Such as: maintenance of furniture, cleaning and maintenance of carpets, and maintenance of various machinery and equipment.

Second, use your brain to manage your finances.

Managers should not only manage the existing property of their departments, but also make good use of discarded items. The longer the hotel is open, the more items will be discarded. Managers should reuse these items to reduce production costs. For example, in the utilization of waste cotton products, a 1.5 meter waste quilt cover can be transformed into seven pillowcases, the surplus scraps can be spliced into quilt covers for staff quarters, and the cloth strips can be used as the edges of rags. As long as you are willing to waste things, you can make the best use of them and change their old appearance.

Third, learn to settle accounts.

On the premise of ensuring the normal use of goods by guests, managers should learn to calculate the low-value consumables needed every month according to the room occupancy rate, quantitatively equip guest supplies according to the number of rooms rented every day, and learn to use numbers to illustrate the importance of saving. It is necessary to constantly publicize among employees, draw inferences from others and resolutely put an end to waste. Such as: water, electricity, steam, washing raw material control.

In short, all the work of the department should always be unremitting, meet the work requirements through management, and achieve economic benefits through management.

Experience and feeling of hotel work model essay 3

Working in a hotel for the first time is still very different. Hotels are also service industries. I just do service work in the hotel. I have been in the hotel for almost half a year. Maybe this is a long time, but for a service provider who loves hotels, this half year is actually not long. I used to feel that no matter what I did, time passed slowly, and I always felt that time was passing by little by little at work. However, working in a hotel for half a year really changed my mind. The work in the hotel gives me a great sense of accomplishment, but I can't feel the time while serving. Looking back now, I still feel that time flies. I also exercised myself in the _ _ hotel. I dare not say how much I have learned here, but what I feel is true, what I see is true, and what I feel in practice is true.

The hotel service industry makes me feel that I have played my role. I like the service industry. I had a good time in the _ _ hotel for half a year. For me, I think the most important job in this industry is to be able to withstand pressure and have a correct attitude. No matter when our attitude is undeniable, our attitude at work will determine the influence of this customer. A hotel actually needs to start from many aspects such as environment, service and experience. These are the main things. During my six months working in _ _ hotel, I always feel that I am not doing well enough. No matter how well I do in my work, I can't actually say that I do well in my service. That's just because I think I'm going on strike. Every customer has different needs. As service personnel, we just need to do it ourselves. How to do it well? Constantly observing and learning at work, we will never serve.

As a hotel service provider, customers should feel such things. We should constantly polish ourselves in our work. Service personnel can always maintain their own state, that is, service. No matter when they can grasp their mentality and put it first, we often say that they need such mentality in their work, no matter how difficult the work is, this is service work. We should have this spirit of high-pressure and anti-strike. After half a year, we often want to give up for a while, but it is often at this time that we will not want to give up so easily after stretching ourselves. No matter what we do, I still think people always have to force themselves to know which step they can take in their work. I really felt this at _ _ Hotel. I want to continue to learn from myself and become an excellent service person in the future, because

Hotel work experience and feelings model essay 4

It has been more than half a year since I graduated to work in the hotel industry. Although this experience is always unforgettable for me, since I am in this industry, I am determined to achieve something. In fact, what I saw and heard when I was working in the hotel was really different from my previous impression, because in any case, the working environment here is much better than those scenes in the traditional concept, so I intend to record the experience I gained in the hotel during this time.

Although most people who have worked in hotels think that their jobs don't have much development potential, the turnover rate in hotels is particularly low, and what they unconsciously feel is that the stable working environment gives people a comfortable feeling, which is incredible. Maybe everyone came here with the same original intention, which led to a particularly good relationship between colleagues. What impressed me most was the careful guidance of the old staff who took me in. I can feel each other's sincerity and determination to continue working in the hotel. Perhaps it is with this expectation that I can become an old employee in my memory in a constant cycle, that is to say, I am now responsible for teaching new colleagues new and old jobs.

I still remember how excited I was when I was wearing a uniform on my first day working in a hotel, especially when I was learning hotel etiquette and other skills. I feel that the whole person has become very different from before. Maybe now I have to think that years of work can really change a person's living habits. Even when chatting with family members, they will unconsciously use honorifics, and even gradually adjust their sitting posture when eating at home. There are indications that my work in the hotel has made me a person.

Immersing myself in the hotel culture really makes me feel at home. Now I can feel that when I think about problems, I always take the overall interests of the hotel as the premise. How can such an excellent working team not create more benefits for the hotel in the development of the times? In fact, now I am also trying to become the title of excellent hotel employee of the year! Because I know that the promotion mechanism in the hotel pays more attention to ability than seniority, I should not only do my job well and train new employees, but also constantly strengthen my existing ability. I wonder how I will grow and change when that day comes.

The teaching and encouragement given to me by hotel leaders is actually the wealth of their long-term work, because I also know that few people will undertake the teaching obligation in this respect after graduation, so in this contrast, the harmonious working atmosphere in the hotel is even more commendable. Maybe my working ability is much worse than other colleagues in the hotel, but I am willing to constantly hone myself and make efforts to improve the hotel performance.

Hotel work experience and feelings model essay 5

I. Work aspects

These days, I learned about the hotel's policy, layout construction, division of departments, work distribution, personnel positioning and other natural conditions. The general department is an office function and an important department to contact leaders and employees. I am honored to be a member of this small group. Although it is trivial to collect meal tickets every day, it can reflect the rigorous and advanced management of our hotel. Quality inspection is an indispensable and important guarantee department for any enterprise. As a service industry, quality inspection is the top priority. Both the sanitary condition of the guest rooms and the gfd of the catering staff affect the business development of our hotel. I only knew from the beginning that I now have a pair of eyes that see everything. This is my progress, but also a great harvest. Blackboard newspaper is the window of our hotel's internal publicity. By publishing newspapers, I not only improved my writing level, but also enhanced my language expression ability. During the evaluation process, due to the trust of General Manager Li and the help of Manager Wang, I compiled two evaluation materials. I deeply felt the lack of my language listing skills and logical thinking. First-line service is the most rewarding place. Although hard and nervous, I learned the knowledge of tidying up the room, turning over the bed and how to put it in order to be beautiful. Understand the preferences of experts in the process of welcoming and seeing off, and feedback information in time in order to provide better service. On February 8, 65438, when the evaluation work was coming to an end, it happened that the meeting between supply and demand of college students from three northeastern provinces was held in Harbin, which was the most important thing for our graduates. I've been ready for a long time, but the floor attendant is really busy. I was very moved to see them forget to eat and sleep and work overtime. Although I am a student, I am also a hotel employee, so I didn't attend the job fair. I'm not saying how great I am. But I was moved by such a United, dedicated and pragmatic group. Dedication is selfless, so warmth and passion are fiery, so they shine. This is the wealth and growth capital of the enterprise!

Second, learning experience.

International hotels, as operating places under public institutions, have their unique advantages, and they have become the best in the same industry in terms of management system and development scale. The overall quality of employees has also been affected in the specific atmosphere of the university. Can be far-sighted, open up external markets while considering the interests of employees, can have the concept of knowing the overall situation and taking care of the overall situation. Although this is a new enterprise, it is also a dynamic and creative enterprise. Every day here,

However, the development of things has two sides. As a new enterprise, under the impact of the wave of market competition, it will show its own weaknesses and contradictions. As long as we find a solution to the problem, we will become better if we go up a storey still higher. Competition is also the driving force of enterprise development. The key is to master the skills of competition, enhance the sense of innovation, dare to break the traditional concept, business philosophy and management innovation, and gradually move closer to the market-oriented and people-oriented management mechanism to shape a brand enterprise with unique characteristics.

Honor is only an affirmation of my previous work, and it is the motivation for me to do my essential work well. The next step is a starting point. With new goals and new challenges, there should be new improvements. In the next step, I will be strict with myself with the conditions of excellent employees, diligent in reporting, diligent in learning and diligent in summing up, and contribute to the development of the hotel!

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