Traditional Culture Encyclopedia - Hotel franchise - What if the alarm next door to the hotel is too noisy?
What if the alarm next door to the hotel is too noisy?
If other guests stay in the hotel for a rest, they can first apply to the hotel management for negotiation and exchange, or they can call the police. According to the relevant provisions of the Law on the Prevention and Control of Environmental Noise Pollution, when using household appliances, musical instruments or other indoor entertainment activities, the volume should be controlled or other effective measures should be taken to avoid causing environmental noise pollution to the surrounding residents. You can contact the front desk of the hotel first and settle it through negotiation. If you can't handle it, you can call the police. Generally, the police station will go out to see what kind of situation caused the commotion. But at most, it is just a consultation and a warning. Those who fail to correct after warning may be fined. If it is between 10 in the evening and 6: 00 in the morning, it is a nuisance, and you can call the police.
Relevant laws clearly stipulate that the maximum limit of environmental noise in urban hotel areas is 50 dB during the day and 40 dB at night (from 22: 00 to 6: 00 the next day). Units and individuals that are harmed by environmental noise pollution have the right to require the injurer to eliminate the harm; If losses are caused, compensation shall be made according to law. Disputes over the liability for compensation and the amount of compensation may, at the request of the parties, be settled through mediation by the competent department of ecological environment or other departments and institutions for the prevention and control of environmental noise pollution; If mediation fails, the parties may bring a lawsuit to the people's court. The parties may also directly bring a suit in a people's court.
Legal basis:
Law of the People's Republic of China on Protection of Consumer Rights and Interests
Article 39 Disputes between consumers and business operators over consumers' rights and interests can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court.
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