Traditional Culture Encyclopedia - Hotel franchise - Is the prepaid fee for Harbor Plaza Metropolis Hong Kong refundable?

Is the prepaid fee for Harbor Plaza Metropolis Hong Kong refundable?

Depends on specific circumstances. According to the relevant information on the French website, it can be seen that it is necessary to distinguish whether the hotel caused the inability to check in, or whether it was caused by one's own reasons. If it is caused by the hotel, you can get a refund. If it is caused by you, you need to negotiate with the hotel. If you can't negotiate, you can't refund.