Five model essays selected from restaurant apology letters

Restaurant is a pleasant place to eat, but some unpleasant things will inevitably happen. The following is my apology letter carefully arranged for you for your reference.

Apology letter from restaurant 1:

___:

Hello netizens, I am the stationmaster of the youth restaurant. Recently, I saw a post posted by netizens on Octopus. Everyone is very dissatisfied with many places in our youth restaurant Cuiping Beili Store. First of all, I apologize on behalf of the youth restaurant. Please forgive our negligence in service.

Because the employees of Cuiping Beili Store, a youth restaurant, are mostly new employees, many places are very unskilled, and there is a lot of passenger flow during the opening period, which leads to many service blind spots and many misunderstandings with customers. I hope everyone is honest! As for our management problems, the head office has also begun to adjust and deal with them. The posts posted on the forum touched the company greatly. The company sent a special investigation team to investigate the problems existing in Cuiping Beili Store, which is being gradually rectified. Please believe that we will get rid of all shortcomings. Only by satisfying customers can we survive!

Apologizer: _ _ _

Time: _ _ _ _ _ _ _ _

Apology letter from restaurant 2:

Concerned about the vast number of friends in Yiyang Coffee Western Restaurant:

First of all, thank you for your concern and love for Yiyang Coffee, a local brand in Xinjiang. It is you who give us the motivation to keep forging ahead and forge ahead. It is with your concern and support that we can achieve today's achievements.

Our Yiyang Coffee Changji Store has been open for several years before. Although the sales performance is not satisfactory, many problems are exposed in the actual operation and reception process. We sincerely apologize for this.

Previous events have exposed many problems to us. 1. Different opening shareholders of the new store lead to different management modes. 2. Cross-regional operation leads to the difference between the catering service quality of store 1 in Yining City and that of store 2. Because it is far from the head office, the maintenance can't keep up when the dining environment is destroyed. In order not to disappoint everyone, we have taken concrete measures to adjust and improve.

Apologizer: _ _ _

Time: _ _ _ _ _ _ _ _

Apology letter from Restaurant 3:

Dear guests:

Hello! First of all, please allow me to sincerely apologize for the inconvenience caused by the problem of not booking a room. Due to the recent large number of guests and tight rooms, some guests can't stay. We are deeply sorry. We can recommend you a hotel of the same grade as ours. I wonder if it is inconvenient for you to leave your name and contact information. If there is a room, we will inform you as soon as possible and pick you up for free. To show our apologies, we decided to give you a discount and provide breakfast for free when you check in. Have a nice day!

Apology letter from Restaurant 4:

Dear customer:

Hello!

On April 3rd, I learned of your post at the Airport City Forum and immediately convened an emergency general manager meeting.

An investigation team was set up to make a detailed investigation of the whole incident. First of all, on behalf of the hotel, I would like to express my deep apologies to you and your family. Excuse me! I will always remember your criticism as a warning. My employees made mistakes, especially those of the leaders, because I didn't educate them well! Did not let them deeply understand that "customers are God, our parents, and customer satisfaction is the purpose of our service"! What has happened, I know that no amount of explanation is useless, and we will never escape. The hotel has criticized and educated all the responsible persons, checked their posts and imposed financial penalties. Once again, I sincerely apologize for the harm caused to you and your family. Please forgive me! In the future, we will treat our work with a high sense of responsibility and strictly grasp every link! At present, we have fully launched quality education and professional knowledge training for employees. Please pay attention to our changes!

Here, I also deeply thank all the friends who are concerned about this matter! In fact, after I learned about this, I felt very ashamed and sorry, but more moved. Thank you for your high hopes for Huichuan! Huichuan changed from a suit shop to a behavioral western restaurant. 16 years of ups and downs, she accompanied a generation of children and grew up together. We are already familiar with each other, so I can better understand your feeling that we are not allowed to make mistakes. Your criticism is that I hope Huichuan can do better! Walk more steadily!

When children grow up, it is inevitable to make mistakes in wrestling. At this time, his parents will definitely give him a hand and educate him carefully. Today's Huichuan suddenly developed from a small shop to a big shop, which is still very shallow in my experience. The new hotel is like a child who has just started, and needs the help of your parents to help us thrive!

Thanks to all the friends who care about Huichuan!

In a word, no matter what, it's all because our work mistakes have brought you unhappiness. I hope we can resolve this contradiction with sincere hearts.

Once again, I sincerely apologize to you and your family. I hope you can forgive me! And visit Huichuan again, and all the staff of Huichuan will welcome you with the best service and the most sincere attitude.

I am here to convey

welcome

Apology letter from Restaurant 5:

Dear employees:

Hello everyone!

A few days ago, due to the negligence of the staff in the company's staff canteen, the noodles were sour at the dinner that day, which brought bad effects to everyone's body and mind. As the general manager of the company, I don't care enough about the lives of employees. Here, on behalf of all the managers of the company, I apologize to you and promise that this phenomenon will never happen again in the future work.

In the future work and life, please supervise our work and put forward valuable opinions. The company will actively listen and strive to improve, so that everyone can have a comfortable dining mood after work.

Apologizer: _ _ _

Time: _ _ _ _ _ _ _ _

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