Hotel soft and hard

Adhere to the principle: for check-in, the hotel should strictly implement the accommodation registration system, consistently, and don't leave the idea that some people who think they have special status can check in without registration.

Both soft and hard: be able to skillfully use various communication means and strategies to communicate with guests. When all good words are useless, please ask him to leave the shop very politely.

Stalling tactics: This is a tactic used before communication fails and people are forced to call the police. The purpose is to stabilize him first and avoid the loss caused by the guests' excessive behavior to the hotel.

Hotels (also known as hotels, hotels, inns, hostels, business trips, inns, hotels in Taiwan Province Province, hotels in Hongkong, Macau, Malaysia, Singapore and other places. ) is basically defined as a business organization that provides a safe and comfortable space for users to have a short rest or sleep. Generally speaking, it is a place for guests to stay and eat.