Traditional Culture Encyclopedia - Hotel franchise - Business model of hotel management company

Business model of hotel management company

(Franchise)

Hotel owners pay the joining fee of the International Hotel Group in exchange for the right to use the brand, and their hotels enjoy a series of brand promotion services of the Group, such as marketing, room reservation system, hotel membership system and purchasing system. Like an intercontinental vacation. (Voluntary Association)

Independent hotels pay a fixed fee to join the hotel group's network system, such as global reservation network system, e-procurement system, regional marketing activities and hotel directory. Such as Shangkeyou, Home Inn, Hanting, Best Western, Starway Hotel, etc. (strategic alliance/affiliation)

It is a way of sharing and joint venture in science and technology or resources between competitors in the same industry or indirect competitors in different industries to enhance market competitiveness or effectively reduce costs. Like Outers and Vantis. (lease)

Both parties negotiate the specific lease agreement according to their market. Rent may include site rent, or various asset taxes, maintenance fees and insurance fees. It may also be a commission from general fixed rent to operating profit. For example, Jinjiang Star. Fully entrust the hotel management company to manage the operation.

Hotel management does not participate in investment, and in principle has the initiative in hotel management and business decision-making. Such as Accord Hotel Group, Haiyi, Yan Kai, Tan, Intercontinental, Sheraton, Hilton, Bolton, etc.

As the management consultant of the owner's hotel, the hotel management company provides relevant services for the owner. Hotel management companies regularly analyze the hotel operation, put forward improvement suggestions to the owners, and carry out service skills training, technical guidance and comprehensive evaluation according to the needs of the owners. Such as Goya Hotel Group

Front desk system:

Marketing, guest files, house price scheme, reservation, reception, front desk guest account, room center, night audit, report center, general hotel management system, manager inquiry, message center, and background AR account (AR account is used to record the accounts receivable management of travel agencies, contract customers and other customers. ), function allocation, role authorization.

Telephone management system:

Functions: real-time telephone answering and recording, telephone bill classification and statistics, telephone anti-control, telephone automatic on/off.

Restaurant management system:

Functions: booking, opening a table, ordering cash register, report center, welcoming guests, system setting, inventory invoicing, sales ranking and cost accounting.

Entertainment management system:

Functions: Reservation, Taiwan opening, cashier, business statistics, wine management, venue setting.

Bathroom management system:

Functions: licensing, ordering, cashier, statistical inquiry, member management, technician commission, sales ranking, project setting.

Bar management system:

Functions: welcome reception, ordering food, cashier, IC card management, wine purchase, sales, storage and system setting.

Project management system:

Functions: equipment account, equipment maintenance, engineering maintenance, engineering order taking, online maintenance, real-time sales and workload statistics.

Membership management system:

Function: Manage member account, member account, member consumption and a series of reports of members.

Inventory management system:

Functions: warehousing, warehousing, subsidiary ledger, general ledger, inventory, warehouse management, query statistics, reports.

Personnel wage management:

Functions: employee information, rewards and punishments, training and education, salary payment, query statistics and statements.

Room card management system

Functions: room card registration, room card opening, card cancellation, loss reporting, etc. 1, transporting hotel management talents;

2. Take over a hotel by contract;

3. Provide hotel management consultation;

4. Provide internal training for hotel enterprises.

5. Hotel financial analysis

6, hotel construction investment estimation

7. Hotel function orientation

8. Risk analysis of hotel construction and management.

9. Entrusted by the hotel

10, preferential policy utilization and tax planning

1 1. Develop the hotel design style.

12, supporting facilities in the hotel

13, suggestions for hotel decoration

14, hotel planning consultant

15, Hotel Management

16, catering management

17, Hotel Design

18, hotel investment consultant

19, property right hotel planning consultant

20. Hotel design guide

2 1, feasibility study of hotel investment

22. Hotel Engineering Consultant

23. Hotel Financial Advisor

24. Tourism real estate planning consultant

25. Hotel brand planning

26, hotel operation diagnosis

27. Hotel chain management consultant

28. The club manages the SPA.

29. Club Planning Consultant

30. Entertainment management

3 1, entertainment planning consultant

32. Catering planning consultant