Traditional Culture Encyclopedia - Hotel franchise - The difference between boutique and luxury goods.

The difference between boutique and luxury goods.

The difference between a boutique hotel and a luxury hotel lies in the area, business content and service.

1 region

The overall property area of boutique hotels is smaller than that of five-star hotels. Boutique hotels pay attention to the decoration feeling in the room, but the public area is limited. Five-star hotels should pursue their own luxury and atmosphere, so the public area is larger and more comprehensive.

2. Business content

Boutique hotels have less business content, generally speaking, they mainly focus on high-margin products such as guest rooms, while catering, conference rooms, leisure and entertainment are less. Five-star hotels, on the other hand, mainly construct customers' in-store consumption chains, and operate catering, tea art, meetings, accommodation, transportation, shopping and entertainment.

Step 3 serve

Boutique hotel services mainly focus on room service to meet customers' business travel and accommodation needs. The service of five-star hotels mainly aims at customer satisfaction. We will try our best to serve our customers, but some services require extra charge.

Matters needing attention when staying in the hotel:

1, carefully check the safety of room locks, etc. When you check in, carefully check whether the door lock can be locked, whether there is a safety chain, and whether there is any special abnormality in the cat's eye at the door.

2. Reusable things are generally not used. For example, plastic slippers, bath towels, towels, bathtubs, kettles, cups and so on in hotels.

3. Whether the goods provided are paid or expired. Some hotels will provide corresponding items when they check in, such as cigarettes, instant noodles, razors and so on. Some things are given away for free, so pay attention to whether the food has expired.

4. Replace sheets and quilt covers. Remind in advance. If you stay in the hotel for a long time, there is no special requirement, you will not change sheets and quilts every day, and you need to take the initiative to remind you.