Personal advanced deeds of service industry

Personal advanced deeds of service industry (6 selected articles)

In normal study, work or life, everyone has used deeds materials. From the formation and connotation of advanced objects, deeds materials can be divided into long-term advanced deeds materials and temporary advanced deeds materials produced by emergencies. So, have you mastered the format of the deed materials? The following is my personal advanced deeds in the service industry (selected 6 articles), hoping to help everyone.

1, personal advanced story material of service industry, entered the mobile company in October of xxxx and worked as a front desk assistant. At work, I warmly and sincerely receive every customer, adhering to the service concept of "communication starts from the heart" and making customers happy and satisfied. Let them really enjoy our high-quality and efficient service. With every "thank you", every "hello" and every sincere compliment of "China Mobile has a good service, and I can rest assured that you can do things", my business volume has also been improved. Even worked as a receptionist for X years, and was repeatedly rated as a service star and a sales star. During this period, under the education and training of the leaders, I became a beautiful butterfly like a little caterpillar. I worked as a business hall manager in XX. The business hall is the company's external window, the representative of corporate image, and the business window service is the bridge and link to contact customers. The moment I put on the uniform of the business hall manager, I felt deeply proud and responsible. I made the following work plan for myself:

I have a strong sense of responsibility for mobile employees, consciously abide by post norms, be proactive and do my duty. Conscientiously implement the spirit of provincial and municipal company documents and the instructions of branch leaders, operate with heart, and strive to promote the healthy and stable development of various business indicators in the business hall. Abide by the law, unite with colleagues, and ensure the orderly production and operation of the department.

First, take customer satisfaction as the primary responsibility, establish a good mental outlook, and achieve "high" service standards.

Second, take customer satisfaction as the primary information, carry out in-depth management with the system, and make the service style "good".

Third, take customer satisfaction as the primary measure, and "cleverness", "Excellence" and "innovation" as the "strength" of service level.

In the future, we will continue to give full play to our own advantages, constantly improve our learning, lead all employees to always adhere to the standards of "first-class management, first-class service, first-class talents and first-class performance", and constantly improve our service marketing level while adhering to the core values of "all-round innovation, seeking truth and being pragmatic, people-oriented and creating value".

I am Qi xx, the property manager of Jinguan Garden in the residential area under the jurisdiction of the property management company, and I am rated as the "Star of Property Service". I feel extremely grateful and ashamed. I am very grateful that my achievements today can not be separated from the cultivation of Manager Pan and the strong support of colleagues in various departments. Pay high tribute to the brothers and sisters of Zheng Jin Property who are in the same boat, supporting each other and struggling side by side! It is you who have created a space for our growth and a harmonious atmosphere for my work. My leaders and colleagues have paid great attention to and encouraged my progress bit by bit, and fully affirmed it! I know from my heart that this honor belongs to everyone and is collective. Without you, we will accomplish nothing.

Looking back on my work in recent years, I can faithfully perform my duties, work diligently, work overtime day and night, and perform my duties in the dead of night, and do a good job in service and security.

We will never flinch from any difficulties, but overcome them with Jung In Kim's unique tenacity. The ups and downs we experienced, the busyness, the ups and downs ... are vivid in retrospect. Facing the foul sewage jam, we didn't flinch. In winter, the heating is not hot. We shuttled from house to house day and night, draining water, solving problems for the owners and sending warmth to every house. There is much rain in summer, and the house leaks rain. We braved the scorching sun to repair the waterproofing for the owners. When I was brushing the handrails in the corridor, the pungent paint was so hot that I couldn't open my eyes. Nausea, vomiting and exhaled air all smell of paint. When I got home, my husband and children wouldn't let me lean in front, but we persisted. Seeing the host's satisfied smiling face, our hard work was not in vain. When collecting property fees, we faced the difficulties of the owners and knocked on the door several times but couldn't get in. When we asked the owner to push the door out, we still greeted him with a smile, worked carefully and reasoned, impressed the owner with sincerity, and finally paid the property fee.

Now the Golden Crown Garden, under the careful care of my colleagues and I, has been on the right track, with birds and flowers, lush trees and orderly traffic. Last year, on TV, the superior leaders came down to inspect and directly named it Jinguan Garden, which was well received by the community and the owners. This is precisely because Zheng Jin Real Estate has an excellent leader, who sets an example and guides the company to develop in the right direction. Zheng Jin Property Management Co., Ltd. has a resounding name in Jinchang. It has a glorious past, a proud present and an enviable future.

Shamefully, sometimes my work is not in place, sometimes the owner is humiliated, and the work arranged by the leader is not put in place and discounted. In the face of our shortcomings, leaders always give us many opportunities, give me great trust and support, help and cooperation, and it is this powerful motivation that keeps pushing me forward. I think, today, all the award-winning colleagues are ordinary people who do ordinary work just right in their ordinary posts. This is just our drum and the horn of progress, which further strengthens our confidence in the rapid development of property.

Girls, are you ready? Let's blaze new trails, let our dreams fly, ignite our passion, give full play to the power of youth and live a wonderful life. Achievement belongs to the past, honor belongs to everyone, and the future lies in creation. Let's work together to build a better financial property! Thank you! Guide reading the original text, guide praise.

Personal advanced deeds in service industry 3 1. Improving one's own quality and ability is the basis of doing a good job in property services.

Doing a line, loving a line, specializing in a line, and refining a line are my work goals. In addition to the practical spirit and knowledge of property management, property management service personnel must also have good communication skills, coordination skills and organizational skills; Firmly establish the consciousness of housekeeping, service, overall situation and frugality. Although it is impossible to be a saint and selfless dedication, at least you have a kind, kind, honest and service heart and win the trust of the owners with high-quality service. Although I have only worked in Zheng Jin Property Management Company for more than 2 years, I have learned a lot of professional knowledge, such as warm maintenance of water and electricity, dredging maintenance of sewer pipes, waterproof maintenance and so on, which has laid a foundation for better property management services.

Second, be strict with yourself, strengthen team building and improve the level of professional services.

According to the overall development idea of Zheng Jin Property "12345" and the relevant provisions of Zheng Jin Property Service Quality Commitment Standard, I strive to do a good job in team building and integrate standardized, standardized, institutionalized, refined and humanized management into all aspects of property management services. I am strict with myself, set an example, persist in making progress in difficulties, make unremitting exploration in the process, and strive for innovation in making it bigger. The property service personnel in the community have made great changes in their ideology, and gradually established the awareness of housekeeping, service and maintenance; Changed the previous concept of "waiting, relying on, and wanting", actively found and handled problems, and did a good job in property services within our capabilities. Such as uneven areas, falling tiles, faucets, water and electricity heating and other daily maintenance. Thus, the problem will be eliminated in the bud, the property management service will be faster and faster, and the cost of property management will be greatly reduced.

Third, work hard and be brave in innovation to provide better services for residential quarters.

Before our company settled in Xinjinyuan Community, garbage was everywhere in the community, which was unsightly. After check-in, with the cooperation of the company's regional cleaning staff, we cleaned up all public areas in the hospital, especially the dead corner garbage (including cleaning the stairwell guardrail, iron fence, stairwell glass, posting graffiti advertisements in the gatehouse, and cleaning the lawn pool) and public areas in the hospital, which violated the provisions of the property management regulations. After a month of cleaning and renovation, the community has taken on a new look, and the residents are full of praise!

When I first entered Xinjinyuan Community, only seven or eight street lamps were on at night. With the cooperation of the company's maintenance personnel, I found the reason, found the problem, dug, laid, changed and repaired the line. After unremitting efforts, the community has finally recovered its bright future.

There are many cars and few parking spaces in this community. In order to solve the problem of parking difficulty, we re-planned to increase parking spaces in the community according to the actual situation of the hospital. Make full use of the land of Neixiang Hospital and rebuild the hollow green parking lot of more than 200 square meters. Clean up construction waste, expand 100 square meters of ground for hardening, and increase parking spaces.

We give full play to the strengths of our employees, save money, reduce consumption and reduce expenses. Use your spare time to make your own leisure stools and install them in the community so that residents can rest and enjoy the cool. And the list goes on.

Our property management personnel strictly implement lawn greening maintenance procedures and provide timely lawn maintenance services. Harvesting, dragging away weeds on the green belt, irrigation in time, removing garbage, etc. Create a safe, clean, comfortable and convenient living environment. Cleaning staff to implement supervision system assessment methods. Mutual supervision is implemented, that is, the security personnel supervise the work quality of the cleaning personnel, and the cleaning personnel also supervise the working status of the security personnel. Make both sides restrict and encourage each other to improve the quality of work.

There are 794 households in Xinjinyuan residential area, and there are 700 households. This year is the first charge since our company took over. Large amount, many owners, difficult to charge. In order to complete the collection of property fees. From October 5th, 20xx 165438/KLOC-0, I actively publicized, sent messages, made phone calls, posted notices at the door and collected them at home. I am not afraid of the abuse of the owners. So far, all the regular tenants have been collected, and the rest are being collected one by one. I believe the collection will be completed smoothly.

It is this meticulous work that made me awarded the honorary title of "Star of Property Service" by Zheng Jin Property Management Company in 20xx. This urges me to learn lessons, sum up experience, learn from others, improve my professional level, improve the quality of property management, meet the needs of the majority of owners to the greatest extent, and provide owners with a peaceful, civilized and clean living environment.

Qi Yuxiang is currently the property manager of Jinguan Garden Residential Community. Over the past few years, she has always kept in mind that the property service is no small matter, "the owner's demand is the order", led the staff to maintain waterproofing and paint the stairwell, and did a lot of fruitful work in beautifying, greening and lighting the community, which won the general praise of the majority of owners and city authorities.

Personal advanced deeds of service industry 4 Baoji Aegis Security Service Co., Ltd. is the only large-scale comprehensive security service company in Baoji that integrates armed escort, civil air defense, technical defense and police equipment sales. The company formerly belonged to Baoji Social Security Bureau, and was formally established as Baoji Aegis Security Service Co., Ltd. with the approval of the Provincial Public Security Department in 20xx. 20xx passed the quality management system certification of GB/T 1900 1-2008. By June of 20xx, the company had employees 1753, more than 300 mobile emergency teams, patrol cars 15 and professional escort vehicles 165438. To undertake the armed guards and target guards of the business outlets of 14 banks and financial institutions in the whole city, and provide all-weather alarm services for more than 800 enterprises, institutions and industrial and commercial households, providing high-quality civil air defense services for party and government organs, enterprises, institutions, entertainment places, shopping malls, schools and property communities in 123. The company has been awarded the title of "Top Ten Security Service Companies in Shaanxi Province" by Shaanxi Security Association year after year; More than 30 security guards were awarded the title of "excellent security guards" by Shaanxi Provincial Public Security Department.

Facing the new situation of market economy, the company system has been reformed and innovated, with the separation of property rights and government from enterprises. The company explored the laws of market economy, combined with regional characteristics and industry reality, took the market as the main way to allocate resources, and strictly managed the security team with the concept of "excellent service, standardized management and diversified operation" to ensure safety and promote development, and achieved good social and economic benefits.

First, build a first-class securities company by cohesive enterprise team spirit.

Focusing on strengthening enterprise cohesion and cultivating enterprise innovation spirit, the company regards unifying thoughts, rallying strength, boosting morale, uplifting spirit and enhancing confidence as the starting point and the end result of building a first-class safety company, firmly grasps the management keynote of unity and forge ahead, high spirits, pioneering and innovative, seeking truth and being pragmatic, comprehensively, accurately and deeply improves and publicizes the company's new initiatives in business development, scientific and technological innovation, safety management and other aspects, and vigorously publicizes the advanced typical deeds of employees based on their posts and selfless dedication. First, start with enhancing the sense of responsibility and honor of security guards, strengthen positive guidance and psychological counseling, create a good working atmosphere of "striving to be advanced and positive", and effectively enhance the overall combat effectiveness of the team. The second is to take performance appraisal as the starting point, give full play to its guiding and encouraging role, link the work of security guards with job promotion and material rewards, and cash in the reward measures in time, so that security guards can truly feel that as long as they work hard, they will be rewarded. The third is to love from work. Constantly improve the working environment of security guards, safeguard the rights and interests of security guards in law enforcement, deal with violations of the legitimate rights and interests of security guards according to law, and support security guards to perform their duties according to regulations. Scientifically arrange security guards' attendance on duty, conscientiously implement the overtime allowance system for security guards, ensure that security guards get the necessary rest and enhance their physical and mental health. In recent years, the company has taken various measures to do a good job in team management, focused on improving the cohesion and centripetal force of security guards, cultivated their professionalism, and created a memorable working environment, so that the majority of security guards have established the belief of "being proud of the enterprise, being proud of the enterprise and being ashamed of the enterprise". All the cadres and employees of the company are United, Qi Xin and Qi Xin work together, with one heart and one mind. The development of the company is good, and the service fee increased by 65,438+06.5% year-on-year. By building a first-class team, we have achieved first-class work performance, making Aegis Security Company a leading local security enterprise in Baoji.

Second, establish the reputation of enterprise quality and build a quality service brand.

"Build a company with trust and treat people with sincerity", the company provides services rather than products to customers. Only the first-class service quality can win the trust of customers and seek survival and development. The company's management leaders are well aware of this truth and work hard on service quality. First, the company regards "closely woven prevention net" as the focus of civil air defense work, adheres to the principle that "civil air defense is the basis of security business", constantly innovates ideas, actively expands the security civil air defense market, gives full play to the advantages of multiple security prevention points, long lines and wide areas, adopts the complementary way of static prevention and dynamic patrol, cooperates with the construction of "six nets" of public security organs, actively assists grass-roots police stations to do a good job in public security prevention, and cooperates with public security on duty to further improve street and road security services. At present, the company's civil air defense business serves customers 19 households, with 55 service posts. In recent years, safety inspections have been carried out 1387 times, 420 unsafe loopholes have been blocked and rectified, 2 potential safety hazards have been eliminated, emergencies have been handled 12 times, and volunteers have done good deeds and services 170 times. At the same time, it also provides high-quality security services for the 27th World Buddhists Association, the 15th Sports Meeting of Shaanxi Province, and the concert of China Good Voice Baoji Station. Second, after years of practice, exploration and promotion, "Baoji Aegis Networked Alarm Service Center" and "Security 1 10" have gradually established anti-theft alarms covering major road sections and key places in Baoji.

The networking system has realized the real-time monitoring of users' location by the police center, changed all kinds of cases from "after-the-fact investigation" to "before-the-fact prevention", improved the scientific and technological content of security, effectively made up for the blind area covered by the "Eye of the Sky" video surveillance of Baoji Public Security, and exerted the auxiliary police linkage mechanism to the maximum extent. Up to now, there are 584 online customers in the technical defense business, and 8074 customer alarms have been received, 162 1 person-time, and the equipment has been overhauled for customers 1460 times, effectively stopping burglary cases 17, assisting in handling public security cases, and assisting financial outlets in handling disputes and seeking help/klc. Third, the company takes "safety and discipline, quality service" as the starting point of escort work, and ensures the four safety (personnel safety, subject matter safety and vehicle safety) as the hard indicators of "everything must be said at every meeting, and all levels must be grasped", and actively advocates the management concept of "safety for everyone, safety for everything, safety and efficiency", which has been successfully completed 16 industrial and commercial and agricultural enterprises. Accumulated safe driving 1.8057 million kilometers, guard safety rate 100%, bullet safety rate 100%, vehicle safety rate 98%, personnel safety rate 100%. The competitiveness of the company comes from high-quality and efficient service, from the trust and satisfaction of customers, and at the same time, it also casts and enhances the competitiveness of Aegis security brand.

Personal advanced deeds in service industry 5 This comrade is currently the director of cigarette customer service department of Tobacco Monopoly Bureau. Over the past year, under the correct leadership of the party group of the Bureau and with the strong support of various functional departments, this comrade led all the staff of the department to unite and struggle, overcome the market difficulties brought about by brand replacement, adhere to the industry work focus of "one, standardization, two, reform, three, innovation", clarify the direction of industry reform and development, comprehensively enhance comprehensive strength, achieve stable growth of high economic benefits, standardize internal management, and steadily advance civilization creation. All economic indicators and tasks have been well completed, showing a new situation of no accidents in safety work and no complaints in guiding consumption. In comprehensively promoting the reform and development of Wulong tobacco, it has actively fulfilled its due responsibilities and played its due role.

First, do a good job in marketing network construction and improve network marketing ability.

In 20xx, this comrade put improving the service quality and management level, realizing the "three satisfactions" of consumers, retailers and cigarette industrial enterprises throughout the whole process of network construction, took "standardized operation" as the top priority of marketing work, conscientiously implemented the spirit and regulations of the Municipal Bureau on standardized operation, attached great importance to it ideologically and thoroughly implemented it in action, effectively standardized the cigarette business behavior and created benefits. With the national bureau's strategy of "becoming bigger and stronger" gradually promoting the reform of tobacco industry, the cigarette industry has fully implemented the goal of brand cultivation, and brand replacement has caused great pressure on our bureau's cigarette sales. Faced with all kinds of market difficulties, this comrade has a firm belief, always focusing on unblocking the market, strengthening publicity and doing a good job in quality service, which has promoted the steady rise of cigarette sales and improved the reasonable quantitative level. This comrade insists on service throughout, pays special attention to customer relationship management, puts the consciousness of serving customers in the first place, makes great efforts to improve customer satisfaction, lays a solid foundation for network construction, and promotes the quality and efficiency of economic operation to reach a record high on a high base, thus achieving the goal of high opening and steady walking throughout the year.

Second, do a good job in internal management and build a standardized departmental management system.

This year, this comrade took the enterprise's crown as an opportunity to bring standardized management into the focus of the internal management of the department, actively introduced the national standardized management mode of GBT2000, and implemented the integrated management of quality and occupational health and safety. Start the financial expense budget management system in an all-round way, adhere to scientific financial management, and standardize the basic work of fund management, expense management and marketing. At the same time, continue to implement the safety responsibility contract system, earnestly carry out safety education, enhance the safety awareness of all staff, and ensure that the department realizes no major safety accidents.

Third, do a good job in building spiritual civilization and establish a good external image.

In order to stabilize the honorary title of a model unit of civilized construction, this comrade established a management mechanism, a strict assessment mechanism and a multi-level supervision mechanism, actively created a learning team, and combined with the actual situation of the enterprise, launched a spiritual civilization creation activity with "being a civilized internal employee" and "one lecture, two comments and three publicity" as the main contents, which improved the enthusiasm and initiative of all employees. At the same time, around the "image of foreign tobacco", we actively carried out the activities of "striving for Excellence" and carefully organized the steady work of "National Women's Civilized Post" and "Municipal Youth Civilized Post", which was recognized by relevant departments and established a good external image of Wulong Tobacco.

Fourth, do a good job in building a clean government and be a model and example for building a clean government.

As a cadre in party member, this comrade always insists on building a clean government as an important link to improve his self-cultivation and maintain the advanced nature of party member. Earnestly study the "Clean Government Code", "Provisions on Implementing the Responsibility System for Building a Clean Government" and other advanced typical deeds, strengthen ideals and beliefs, and establish a correct view of rights, status and interests. Conscientiously implement the responsibility system for building a clean and honest government, earnestly shoulder the responsibility of the first responsible person for building a clean and honest government in this department, be honest and self-disciplined, politically determined, economically honest, and work hard to establish a good image of party member cadres from the people and things around them.

Personal advanced deeds in the service industry In xx, 2006, comrades took up the post of customer service business assistant. 10000 and served as the person in charge. She takes China Telecom's motto of "Customer First, Wholehearted Service" as her work and serves customers wholeheartedly. Over the past two years, she and xx led by her have achieved impressive results, which have been well received by leaders at all levels of the superior company, leaders of this bureau and colleagues. On Xx, xx won the bronze award of "Fresh Air Cup" and was awarded "Women's Demonstration Post" by the municipal company. She herself was awarded the title of "March 8th" Red Flag Bearer by the County Women's Federation. With her own behavior, she embodies the advanced nature of party member produced by * * *, and shows the moving style of China women's self-improvement and dedication.

In August of 20xx, the bureau set up a customer complaint center, and xx and two other comrades were responsible for handling customer complaints and returning visits. Before that, she was just an ordinary typist, serving the organs and teams and contacting the employees in the bureau. Now she has been pushed to the forefront of serving telecom customers, dealing with different types of customers and handling all kinds of complaints, all from scratch. From August 20xx to now, 10000 * * has handled 3760 customer complaints, and every complaint in it is full of her hard work, especially for some users who are difficult or complain to provincial and municipal companies. No matter how difficult it is, no matter how many departments need cooperation, she never flinches. Sometimes she runs from one department to another with a complaint handling form until things are handled and customers are satisfied.

Because she deeply knows that with the full liberalization of the telecommunications market, China Telecom no longer has the advantages of monopoly and the whole network. Telecom's main business and some new businesses have substantial rivals, and its advantages in network technology are gradually weakening. If we want to be in an invincible position in the market, we must sing the main theme of "dedicated service", take customer demand as the signal and focus of marketing, and maintain and develop the market from service. Often users' complaints reflect the lack of service from different aspects, even the signal of business demand. As the service personnel of China Telecom, we should not only have a caring heart, but also have a keen sense of market smell. While serving customers, it is also an effective way to find their own problems and target markets. To this end, from the beginning of taking office [the article comes from the secretarial resources website-/kloc-to help you find an article within 0/2 hours and solve your article needs], she asked herself and the whole class to start from serving customers, think about customers everywhere and solve problems for customers. She not only asks employees like this, but also sets an example and enthusiastically serves users.

One morning in mid-August of 20xx, she was on duty, and five customers pushed through the door angrily while making a loud noise. I was accused and threatened as soon as I entered the door, and I was very excited. The papers they showed them were thrown all over the floor and their chairs were knocked over. Complainant handlers have no room to speak. Faced with this situation, xx did not simply look for security personnel to deal with it, but quickly arranged for employees to pour them tea and asked them to sit down and chat slowly. It is understood that according to the requirements of the provincial company documents, all A and B users in the county were investigated, and under the premise of knowing, the actual B users were changed to B users to charge. These five users all set up shop in the frontage section of Xinsheng Street in xx. Previously, the community had come to work, and Mr. Liu, one of the Shunxin trousers stores, even started with the big account manager who came to the door. After the situation was clear, she didn't use the documents of the provincial company as a shield, but was sensible and emotional, and took the community manager to visit the user's telephone placement and use. Finally, according to the spirit of the document, she gave these five users a qualitative description. After these users visited many times, she was warmly received and patiently explained. Finally, she finally modified the telephone attributes for four of them according to the regulations, and suggested that a user who took the extension from home privately dismantle the extension.

Yes, she has never given in to unreasonable demands, but she always tries to satisfy customers with verified questions reflected by users, so that customers can come with questions and return satisfied. Customer Pei Yuhong, because her husband borrowed the account of the operating department of Chengbei Electric Control Factory to pay the telephone bill during his medical treatment in other places, his telephone nature was changed to Class B by our bureau. It was very difficult because of the long interval, the change of customer information and the change of manager's position, but she tried her best to verify the original information and visit to understand the telephone usage of the household. After the situation was verified, the bureau leaders approved Pei Yuhong to return 156 yuan. Pei Yuhong came to withdraw money with tears in her eyes and was moved by her persistent spirit. For more than two years, she * * * came to the door to handle difficult problems for customers for more than 20 times, and even she couldn't remember how many difficult complaints she had handled. Many customers have become friends with her. If there is any problem, they all like to ask her to handle any telecom business. Her home phone, mobile phone and PHS are not turned off for 24 hours, and she can accept customers' inquiries and complaints at any time, which is convenient for her work. For this reason, she posts a phone bill of several hundred yuan every month.

In order to meet the ever-changing development needs of the telecommunications industry and better meet the challenges, she has never given up learning and worked hard for it today when she advocates lifelong learning for all. In 20xx, she passed the national primary examination for economic titles, and in July of 20xx, she made another effort to conquer the fortress of "provincial office automation" intermediate certificate. After obtaining the junior college diploma of economic management major of the Central Party School, after more than two months of review, she was admitted to Yancheng Normal University for further study, and got the second junior college diploma in July this year. Last year, the provincial company organized a professional appraisal examination, which was recognized nationwide, so it was very difficult. During the review period of nearly two months, she studied, worked and lived. From five o'clock in the morning to twelve o'clock in the evening, she was busy all day, and her exam results were among the best in the same kind of work in the world. She also actively participated in various trainings to improve her comprehensive quality. In order to analyze customer psychology, she read a lot of psychology books in her spare time; In order to do a good job in telemarketing, she found many marketing cases and attended marketing lectures at her own expense. In the marketing work, she combines theory with practice and uses what she has learned to promote her business. In just a few days from May 17 to 20 this year, she sold 28 PHS by herself, and her marketing performance was impressive.

She not only pays attention to the improvement of her comprehensive quality, but also makes a lot of efforts to do a good job in team management. She selflessly teaches others the accumulated experience, problem-solving methods and learning experience at work, and communicates with you to improve. At present, 10000 has grown from three people at the beginning of its establishment to six people, all of whom are female compatriots. As the saying goes, "three women's lives", what's more, all her soldiers are married women, who come from different jobs and have different nature and temperament. It is difficult to bring such a group well. But she deeply knows that an disunited group is like a fragmented sand, not to mention better service to users, even if it is difficult to do its job well. At work, she is strict with them, and has established and improved various rules and regulations, requiring everyone to abide by them. But in life, it is their intimate big sister. Who is in trouble and has something on her mind recently, she will help to find a way, just like her own family. At the end of 20xx, Yang Hongli on the plane was pale and clutching her abdomen because of ectopic pregnancy. After the examination, she needs to be hospitalized immediately. At the end of the year, all the work was very heavy, but without saying anything, xx replaced Yang Hongli with 12 that day. During this period, the provincial company asked the county branch to pay a return visit to the use of E customers. Time is tight and the task is heavy. In addition to normal work, the team members have to work overtime every night to pay a return visit. After working overtime at night, everyone rushed to the hospital to visit Xiao Yang and let her rest at ease. Yang Hongli's work in the class was not delayed during his sick leave, and he successfully completed his return visit before 65438+February 65438+May. Xx has also established and improved a set of relatively complete class affairs management software materials, which specifically classifies the work done every month and binds it in different categories, so as to fill in and consult it in time, so that the class work can be orderly and the work assigned by superiors can be completed on schedule. 10000 has not only become the intimate person of telecom users in the county, but also been affirmed and praised by the leaders of municipal companies and bureaus.

Twenty years of working experience in telecommunications has given her infinite love and loyalty to the telecommunications industry. How to concentrate on serving customers and how to find the best combination point between enterprises and customers is her eternal pursuit. She keeps in mind that she is the producer of China * * *, party member, and always demands herself according to party member's standards, and serves customers wholeheartedly, in exchange for all users' smiling faces with her sincerity.

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