Where can I book a Japanese hotel online? Can I return the plane because it is late?

If the Japanese hotel you booked in Qunar.com needs a refund because the plane is late, you can follow the following steps:

1. Contact customer service in Qunar.com: contact customer service in Qunar.com to explain your situation and ask for a refund. They may need you to provide relevant documents, such as proof that the flight is late.

2. Check the refund policy: Before contacting customer service, you need to check the refund policy of hotel reservation. Different hotels may have different rules. Some hotels offer a full refund, while some hotels may need to charge a cancellation fee.

3. Contact the hotel: If the refund policy does not allow a full refund, you can try to contact your hotel and ask if you can negotiate a partial refund or cancel the reservation.

4. Payment: If you need to pay a refund or cancellation fee, you need to pay according to the requirements of Qunar.com or the hotel.

It should be noted that the refund policy and process may be different for different booking methods and different hotels. Therefore, you'd better read the relevant terms and policies carefully before booking, and get in touch with relevant parties in time if you encounter any problems.