Hotel management books

1, The Whole Case of Fine Hotel Service Management edited by wang hong is very good and easy to get started!

General contents: 12 hotel department, 12 hotel department responsibilities, 245 hotel job responsibilities, 309 hotel service processes and 309 sets of hotel service specifications.

2. Be the best waiter, edited by Ou Jun and Helan.

3. Detailed operation manual for Yao Hotel staff.

4. What does the hotel manager care about? Author Shao Dechun.