Traditional Culture Encyclopedia - Hotel franchise - At the front desk of the hotel, if a guest asks, "Can I see the house first?"

At the front desk of the hotel, if a guest asks, "Can I see the house first?"

The front desk is the sales center and the facade of the hotel. Guests' first impression of hotel service comes from the front desk. Therefore, the service quality and attitude of the front desk staff determines whether the guests will stay or not. If it is reasonable for guests to ask to see the house first, they should take them to see the house, and they should not slack off, otherwise they will be driven away. Answer the guest's request with a smile at once: OK!