What do aviation and hotel industries have in common in product attributes?

* * * The similarities are: service products attach great importance to customer experience, need to deal with peak season and off-season, fierce competition and standardized service standards.

1. service products: the aviation industry and the hotel industry are service industries, and the products they provide are service products, not pure commodities.

2. Attach great importance to customer experience: Airlines and hotels are competing to attach great importance to customer experience and provide customers with comfortable, convenient, safe, comfortable and pleasant services.

3. Need to deal with peak season and low season: Airlines and hotels have to face the difference between peak season and low season and need to formulate corresponding strategies.

4. Fierce competition: In the aviation industry and hotel industry, the competition is fierce and ruthless, and strategies such as price war and promotion activities are needed to gain more market share.

5. Standardized service standards: Both airlines and hotels should abide by standardized service standards to ensure that customers get a good service experience.